Plymouth Rock Assurance · 2 weeks ago
Associate Claims Representative, Desk
Boston, MA
Full-time
Onsite
New Grad, Entry Level
$47K/yr - $66K/yr
0+ years expPlymouth Rock Assurance is a company that writes and manages personal and commercial auto and homeowner’s insurance. They are seeking an Associate Claims Representative to investigate property claim losses, communicate with customers, and conduct coverage analysis to ensure timely claims payment.
Auto InsuranceFinancial ServicesInsurance
Responsibilities
Timely investigation of lower exposure First Party Property claim losses for Homeowners Property Claim Department
Proactive communication and setting of accurate claims length expectations
Conducting accurate coverage analysis and damage assessments to ensure prompt payment of claims in accordance with quality standards
Writing estimates for related damage, provide customers scope of loss and cost of repairs
Assign, direct and oversee vendors conducting mitigation and/or inspection during the adjustment of homeowners' property claim
Identify subrogation potential and liability exposures
Establish timely and appropriate claim reserves in accordance with claim standards
Ability to Adjust homeowner’s property claims in all states in which Plymouth Rock writes business
Appropriately represent the company by executing a high level of service and maintaining professionalism at all times
Requires Consistent Oversight by Direct Supervisor
Low Authority Levels
Qualification
Required
Ability to obtain licensed in applicable states in which Plymouth Rock does business
Excellent oral and written communications skills
Ability to multitask and adapt to changes quickly
Capability to identify and address customer's needs to ensure an outstanding experience on every interaction
Capacity to work in a fast-pace supporting the rapid growth of our customer base
Be a self-motivated individual to meet & exceed goals
Proficient in the use of Microsoft Office
No prior claims experience necessary
Preferred
Bachelor's Degree from an accredited four-year college or university is preferred
Benefits
Paid time off
Free onsite gym at our Boston location
Tuition reimbursement
Low cost and excellent health insurance coverage options that start on Day 1 (medical, dental, vision)
Robust health and wellness programs
Auto and home insurance discounts
Matching donation opportunities
Annual 401(k) employer contribution
Various Paid Family leave options including Paid Parental Leave
Resources to promote professional development
Convenient locations and pre-tax commuter benefits
Company
Plymouth Rock Assurance
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1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Bill Martin
President and CEO of Home Assurance
Max Malaret
Vice President of Claims - Independent Agency Auto Group
Recent News
Plymouth Rock
2025-10-14
2025-08-13
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