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Oracle · 1 day ago

Industry Solution Leader (Director/Sr. Director) - City & Local Government

United States

Full-time

Hybrid

Director/Executive

$120K/yr - $252K/yr

15+ years exp

Oracle is a world leader in cloud solutions, and they are seeking a City & Local Government expert to join their new team of Industry experts within Oracle Consulting. The role involves bridging business leadership, solution architecture, and technology innovation to create transformative solutions across industries, while also providing leadership and strategy for North America Application Consulting initiatives.

Data GovernanceData ManagementEnterprise SoftwareInformation TechnologySaaSSoftware

Hiring Manager

Nicole Palmer

Responsibilities

Bridge business leadership, solution architecture, and technology innovation to create transformative solutions across industries

Builds and maintains a network and up-to-date specific industry and product knowledge

Play a leadership role as Industry solution architect for aligned industry

Develops innovation strategy and solutions for industry and micro industry

Contributes to industry strategy and goals and is accountable for meeting goals & objectives

Recognized as an industry leader

Directs the development of industry enablement to future industry education within the organization

Directs and educates industry solution work to team members

Contributes to industry solutions and direction with assimilation of third-party feedback

Provide leadership, strategy and vision for North America Application Consulting (NAAC) Industry initiatives across Commercial and Regulated markets

Assist in driving positive performance within NAAC’s Industry team across revenue, bookings, profitability and utilization

Manages and grows revenue stream through sales, sell through delivery opportunities and coordinating pursuit teams of subject matter experts

Educate our NAAC teams on industry solutions and terminology

Through project delivery responsibilities, uncovers opportunities to extend/expand Oracle’s footprint in the account

Leads others to complete internal practice development initiatives to improve the operation of our business

Collaborates with the consulting sales team to design innovative solutions that have significant industry-wide impact

Recommends and justifies enhancements to Oracle products to meet the most complex client needs

Grows and shares knowledge of competitive and partner products, technology, solutions and external market factors that may influence Oracle’s competitive position

Participate in weekly reviews for key industry areas such as financials, sales pipeline, project health, project resourcing requirements and consultant performance

Manage accounts for client satisfaction, revenue growth and reference generation

Influences client executive management and partner senior management in acceptance of Oracle solutions and services for their industry to facilitate the closing of consulting deals

Analyzes business needs to help ensure the Oracle solution meets the client’s objectives and resolves client’s industry specific needs by combining industry leading practices, product knowledge and business acumen

Deliver exceptional industry specific services for our customers utilizing Oracle’s Customer Success standards for high quality, client satisfaction, maximizing margin and reference generation

Support the sales and delivery of multiple profitable projects simultaneously across the NAAC SaaS Cloud portfolio using Cloud Quality Standards and limit margin leakage when compared to the approved margin

Ensure a partner-friendly working environment with open communication, strong conflict resolution and negotiation skills

Assist with the development of NAAC Industry services standards, methodology, processes and tools

Standardize Industry Architect delivery and engagement process, procedures, communications, reporting, automation across the Industry Architect practice

Provide Industry specific oversight for key projects utilizing Oracle’s standards for high quality, client satisfaction, and maximizing profitability

Research & provide industry support, guidance and assistance in identifying potential industry solution offerings for Oracle’s customers within Oracle ERP, EPM, SCM, CX or HCM product suites

Collaborate and gain support from the Industry & Process leaders on the offering

Work with the NAAC team to create a timeline, estimated effort, resources needed & any additional expenses required for a new offering, then build a business case to present to the Offerings council

Manage a team to design, build and test new, approved solutions. Then ensure new industry solution is incorporated into the overall NAAC Solution Set

Work with Product Development and COE on sharing our solutions, guiding future product direction

Drive the transition of ‘project built’ industry specific solutions to offerings

Assist in building the marketing materials and driving the marketing for industry solutions to both external and internal customers

Provide leadership from architecture, development and design to Oracle and client teams as needed within the scope of application technologies

Work with the Industry Leads and Client Partners to sell at key accounts representing your Industry expertise

Participate in and lead business development efforts tied to growing Oracle NAAC, including product, consulting and staffing

Identify, develop, and close deals on net new accounts with and without involvement from the Oracle sales team

Land and expand in existing accounts by identifying, and closing additional business

Contribute to the development of Oracle Collaboration Services Marketing assets such as customer reference database, playbooks, solutions, roadmaps and other practice level marketing items

Assist in developing a strong partnership with Oracle Sales, Oracle Partner Channels, Oracle Customer Success, Oracle Support and Oracle Development

Identify and drive industry specific solutions based upon project built assets

Contribute to thought leadership and vision for NAAC’s Industry Architect Services –program development, solution development and architecture

Contribute through direct support, collaboration, leadership and teaming across all NAAC consulting service lines and sales teams including both selling and delivery efforts

Display leadership, support and contribution across NAAC corporate efforts including policy, process and other infrastructure needs

Continue personal growth and training, including staying current on Oracle Cloud functionality

Qualification

Oracle ERPOracle HCMOracle SCMSaaS Cloud implementationsIndustry solution architectClient managementTeam leadershipCustomer serviceCommunication skillsConflict resolution

Required

15+ years of delivery oversight of medium to large scale ($500K - $10M) SaaS Cloud implementations with a similar consulting firm, software/technical provider, systems integrator, or Oracle Partner

Experience successfully leading, solutioning and/or managing Oracle SaaS Cloud Implementations for ERP, CX, HCM, EPM and/or SCM

Proven experience managing and motivating a team of matrixed resources and cross-functional processes

Comfort and experience in communicating with senior level executives, key stakeholders, and project team members, both informally and in formal presentations

Team-friendly with open communication, strong conflict resolution and negotiation skills

Outstanding customer service with attention to detail and effective follow-through

Excellent verbal and written communication skills

Ability to travel up to 50% of the time

Benefits

Medical, dental, and vision insurance, including expert medical opinion

Short term disability and long term disability

Life insurance and AD&D

Supplemental life insurance (Employee/Spouse/Child)

Health care and dependent care Flexible Spending Accounts

Pre-tax commuter and parking benefits

401(k) Savings and Investment Plan with company match

Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.

11 paid holidays

Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.

Paid parental leave

Adoption assistance

Employee Stock Purchase Plan

Financial planning and group legal

Voluntary benefits including auto, homeowner and pet insurance