IT Ops/Support Assistant jobs in United States
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BlueScope North America ยท 3 weeks ago

IT Ops/Support Assistant

BlueScope North America is a leading manufacturer of building solutions with a commitment to quality and customer service. The IT Ops/Support Assistant role focuses on providing installation, maintenance, and support for IS related hardware and software, while ensuring customer satisfaction through effective communication and support.

Consumer Goods

Responsibilities

Provide functional and technical support to BBNA associates
Provide clear and cordial communication to internal and external customers
Ensure that standard BBNA hardware and software is being maintained and in working condition as required
Ensure that all requests are recorded and completed to customer satisfaction
Document resolutions to requests for future reference
Recognize and report developing trends in the support process and technologies

Qualification

Technical supportTroubleshooting skillsPC CompetentCustomer service experienceCommunication skills

Required

3 years of relevant work experience
PC Competent
Customer services experience

Preferred

Undergraduate degree in computer science or related field

Benefits

Health insurance
Life insurance
Short and long term disability
Paid time off
Retirement

Company

BlueScope North America

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Our businesses are positioned across the steel value chain and across North America.

Funding

Current Stage
Late Stage
Company data provided by crunchbase