COMMAND CENTER TECHNICAL REP jobs in United States
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Dassault Falcon Jet · 1 day ago

COMMAND CENTER TECHNICAL REP

Dassault Falcon Jet is seeking a dedicated Falcon Jet Technical Support Specialist to join their dynamic team. The role involves providing technical support for Falcon Jet operators, managing AOG issues, and collaborating with the Worldwide Technical Front Line team to resolve technical discrepancies efficiently.

Manufacturing
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H1B Sponsor Likelynote

Responsibilities

Be the Expert: Answer technical questions from Falcon Jet operators and provide multi-faceted support for all AOG (Aircraft on Ground) issues
Customer Interaction: Record and complete all customer phone contacts in our database, adhering to Department Guidelines
AOG Response: Execute the AOG Response process consistently, and step in as the AOG Response Coordinator when needed
Team Collaboration: Coordinate with our Worldwide Technical Front Line team to resolve issues efficiently
Technical Troubleshooting: Analyze and recommend corrective actions for aircraft discrepancies, ensuring timely resolution
Continuous Improvement: Review technical materials and manuals, suggesting revisions to enhance safety, performance, and cost-effectiveness
Customer Assistance: Help customers obtain necessary parts from our Spares department to meet technical needs
Data Management: Submit owner information changes and maintain familiarity with electronic maintenance manuals and research tools
Annual Meetings: Attend Worldwide Front Line meetings annually as directed by the Operations Manager
Additional Duties: Take on other responsibilities as assigned

Qualification

Aeronautical maintenance engineeringFalcon Jet aircraft systemsComputer communication skillsInspection AuthorizationAvionics backgroundPilot's licenseFrench language

Required

Two years of college education in aeronautical maintenance engineering or equivalent A&P classroom training
Minimum of two years of work experience with Falcon Jet aircraft systems (avionics, engines, etc.)
Strong computer and telephone communication skills
Willingness to travel as needed
Pilot's license is a plus

Preferred

Inspection Authorization
Avionics background
Knowledge of the French language

Benefits

Comprehensive healthcare coverage (Medical/Prescription, Dental, Vision)
HSA and FSA options
401k Plan with Company Match
Life Insurance
Disability Benefits
Supplemental Insurance
Group Legal
Paid Time Off
Tuition Reimbursement
Employee Discounts

Company

Dassault Falcon Jet

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Dassault Falcon Jet is an aviation company that designs and markets private jets and fighter airplanes.

H1B Sponsorship

Dassault Falcon Jet has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (11)
2023 (4)
2022 (2)
2021 (2)
2020 (7)

Funding

Current Stage
Late Stage

Leadership Team

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Thierry BETBEZE
CEO
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Alexandre Béline
Chief Information Officer
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Company data provided by crunchbase