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Dassault Falcon Jet · 1 day ago

COMMAND CENTER TECHNICAL REP

Boise, ID

Full-time

Onsite

Entry, Mid Level

$95K/yr - $105K/yr

2+ years exp

Dassault Falcon Jet is seeking a dedicated Falcon Jet Technical Support Specialist to join their dynamic team. The role involves providing technical support for Falcon Jet operators, managing AOG issues, and collaborating with the Worldwide Technical Front Line team to resolve technical discrepancies efficiently.

Manufacturing

H1B Sponsor Likely

Responsibilities

Be the Expert: Answer technical questions from Falcon Jet operators and provide multi-faceted support for all AOG (Aircraft on Ground) issues

Customer Interaction: Record and complete all customer phone contacts in our database, adhering to Department Guidelines

AOG Response: Execute the AOG Response process consistently, and step in as the AOG Response Coordinator when needed

Team Collaboration: Coordinate with our Worldwide Technical Front Line team to resolve issues efficiently

Technical Troubleshooting: Analyze and recommend corrective actions for aircraft discrepancies, ensuring timely resolution

Continuous Improvement: Review technical materials and manuals, suggesting revisions to enhance safety, performance, and cost-effectiveness

Customer Assistance: Help customers obtain necessary parts from our Spares department to meet technical needs

Data Management: Submit owner information changes and maintain familiarity with electronic maintenance manuals and research tools

Annual Meetings: Attend Worldwide Front Line meetings annually as directed by the Operations Manager

Additional Duties: Take on other responsibilities as assigned

Qualification

Aeronautical maintenance engineeringFalcon Jet aircraft systemsComputer communication skillsInspection AuthorizationAvionics backgroundPilot's licenseFrench language

Required

Two years of college education in aeronautical maintenance engineering or equivalent A&P classroom training

Minimum of two years of work experience with Falcon Jet aircraft systems (avionics, engines, etc.)

Strong computer and telephone communication skills

Willingness to travel as needed

Pilot's license is a plus

Preferred

Inspection Authorization

Avionics background

Knowledge of the French language

Benefits

Comprehensive healthcare coverage (Medical/Prescription, Dental, Vision)

HSA and FSA options

401k Plan with Company Match

Life Insurance

Disability Benefits

Supplemental Insurance

Group Legal

Paid Time Off

Tuition Reimbursement

Employee Discounts

Company

Dassault Falcon Jet

Dassault Falcon Jet is an aviation company that designs and markets private jets and fighter airplanes.

Founded in 1963

Little Ferry, New Jersey, USA

1001-5000 employees

http://www.dassaultfalcon.com

H1B Sponsorship

Dassault Falcon Jet has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (11)

2023 (4)

2022 (2)

2021 (2)

2020 (7)