Deck · 2 months ago
Mid-Market Account Manager
California, United States
Full-time
Onsite
Mid Level
4+ years expDeck is building the data infrastructure for the internet, making data accessible through APIs and integrations. The Mid-Market Account Manager will manage a portfolio of mid-market accounts, driving retention, renewals, and expansion while serving as a trusted advisor to clients.
ConsultingInformation TechnologyIT Infrastructure
Responsibilities
Lead renewals, upsells, and cross-sells across your account portfolio — you own the revenue outcomes
Build and manage strong relationships with client decision-makers and technical stakeholders
Partner with Product and Data Engineering to help clients optimize integrations and workflows
Develop a deep understanding of Deck’s product and data ecosystem to guide client adoption
Proactively identify growth opportunities and align internal resources to capture them
Conduct structured business reviews focused on ROI, product usage, and roadmap alignment
Surface client insights and influence product development priorities based on real usage
Create scalable playbooks, enablement materials, and reporting frameworks for account growth
Track account health, forecast renewals, and maintain accurate records in the CRM
Qualification
Required
4–7 years of experience in Account Management, Customer Success, or Sales in SaaS or data/automation
Strong commercial mindset — you've owned renewal and expansion targets before
Product-oriented — you understand APIs, integrations, and data workflows and can translate them into client value
Skilled communicator who can move comfortably between operators and executives
Analytical and organized — you use data to guide actions and measure impact
Thrives in fast-moving, high-accountability environments
Preferred
Bonus: experience with clients in fintech, proptech, sustainability, or energy data sectors
Benefits
Competitive pay for the right skills
Proven leadership with a track record of big results
Significant ownership and autonomy in how you operate
A team of exceptional peers tackling complex, high-leverage problems
Momentum: recent fundraise by top-tier investors, massive whitespace, and accelerating traction
Company
Deck
Deck develops infrastructure and cognitive tools to help individuals solve problems.
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
$16.5MKey Investors
Infinity Ventures
2025-04-16Series A· $12M
2024-10-15Seed· $4.5M
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