Apple · 2 months ago
WW Executive Briefing Center Operations Lead
Cupertino, California, United States
Full-time
Onsite
Senior Level, Lead/Staff
$150K/yr - $225K/yr
8+ years expApple is a company that creates innovative products and services, aiming to leave the world better than they found it. They are seeking a Worldwide Operations Lead for the Executive Briefing Center (EBC) to oversee operational infrastructure that enables seamless executive experiences for strategic customers and partners. The role involves developing frameworks, optimizing processes, and ensuring flawless execution across briefing operations.
AppsArtificial Intelligence (AI)BroadcastingDigital EntertainmentFoundational AIMedia and EntertainmentMobile DevicesOperating SystemsTVWearables
Responsibilities
Drive the development and implementation of automation tools to streamline briefing operations, improve efficiency, and enhance customer experience
Oversee worldwide scheduling and resource allocation, managing complex scheduling scenarios, anticipating and implementing just-in-time solutions
Understanding and managing the complexity of hosting internal and external multi-customer events
Triage exceptions, including high-priority executive requests, with appropriate problem solving protocols
Facilitate consistent program delivery across worldwide briefing centers, while adapting to localized models and resourcing
Ensure seamless delivery across all briefing centers by partnering with catering, facilities, IT, and select vendor teams to ensure operational excellence
Leverage data analytics to identify key trends, measure performance, and provide actionable insights to improve the EBC program
Maintain key performance indicators (KPIs) and provide regular reports to leadership and partners
Maintain technical expertise in briefing center technologies
Lead support staff as assigned
Qualification
Required
8+ years of experience leading operations for complex facilities, programs, or customer-facing environments
Proven experience managing multi-stakeholder schedules and resource allocation
Demonstrated ability to build scalable processes and operational frameworks
Experience sponsoring IT projects and investments to drive operational efficiency
Strong analytical skills with experience using data to drive operational improvements
Executive presence and exceptional communication skills for senior partner management
Highly organized with ability to manage multiple high-priority projects simultaneously
Experience with escalation management and exception handling
Preferred
Experience in executive briefing centers, corporate events, or high-touch customer environments
Background managing international or multi-location operations
Familiarity with executive-level customer experience standards
Bachelor's degree or equivalent experience
Benefits
Comprehensive medical and dental coverage
Retirement benefits
A range of discounted products and free services
Reimbursement for certain educational expenses — including tuition
Discretionary bonuses or commission payments
Relocation
Company
Apple
Apple is a technology company that designs, manufactures, and markets consumer electronics, personal computers, and software.
10001+ employees
H1B Sponsorship
Apple has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (6998)
2024 (3766)
2023 (3939)
2022 (4822)
2021 (4060)
2020 (3656)
Funding
Current Stage
Public CompanyTotal Funding
$5.67BKey Investors
Berkshire HathawayMicrosoftSequoia Capital
2025-05-05Post Ipo Debt· $4.5B
2025-01-16Post Ipo Debt· $0.31M
2021-04-30Post Ipo Equity
Leadership Team
Tim Cook
CEO
Craig Federighi
SVP, Software Engineering
Recent News
Venrock
2025-12-01
2025-09-25
Mac Daily News
2025-09-25
Company data provided by crunchbase