Paymentus · 1 day ago
Sr Technical Implementation PM
Charlotte, NC
Full-time
Onsite
Senior Level
7+ years expPaymentus Holdings, Inc. is a leading provider of cloud-based bill payment technology and solutions. They are seeking an experienced Technical Project Manager to lead technical projects, design customized billing solutions, and collaborate with stakeholders to ensure successful project execution.
Financial ServicesFinTechPaymentsSoftware
Responsibilities
Lead technical projects from inception to completion, aligning with company goals and customer needs
Design and lead the implementation of customized, enterprise-scale billing and payment solutions, aligning with clients’ long-term business strategies
Offer expert guidance on emerging technologies (cloud, integrations, fintech) and develop innovative solutions to complex technical challenges
Collaborate with C-level stakeholders to define project scope, ensure seamless execution, and measure ROI, ultimately driving business growth and client satisfaction
A strong knowledge of business processes, IT systems, and solutions, while also being able to communicate complex software processes
Manages clients’ executive stakeholders to ensure project success
Lead discovery sessions with clients, as well as assist in both internal and external working sessions. Lead kickoff of project scope with internal stakeholders
Collaborate with cross-functional teams to design, develop, and implement payment solutions
Utilize Agile methodologies (Scrum/Kanban) to manage project timelines and deliverables
Monitor project progress, identify risks, and develop mitigation strategies
Maintain focus on customer experience, adapting to changing priorities in our fast-paced environment
Develop and maintain project reports and analytics to track KPIs and communicate progress to stakeholders
Establish and manage successful relationships with partners as assigned
Manages scope of expanded opportunities
Provide input and recommendations for improvements for the internal processes to provide efficiency and effectiveness
Assist other teams on implementations or projects as appropriate with management’s approval
Help report and maintain feature requests
Assist with product testing when necessary
Qualification
Required
7-10+ years of experience in payment processing or billing functions at consumer-driven companies
Candidates must exhibit experience in a client-facing role, leading a multi-position team, and implementing successful project plans with a focus on client support
Strong understanding of payment processing methodologies and emerging payment methods
Proficiency in API technology and integration with billing systems
Expertise in Agile methodologies and software development lifecycles
Proficiency in the following tools: Project Management: Jira, Trello, Confluence, Smartsheet; Communication: Slack, Microsoft Teams, Zoom
Self-directed with strong problem-solving skills and ability to work autonomously
Excellent communication skills and meticulous attention to detail
Strong stakeholder management skills. Candidates must demonstrate solid business background experience and experience in implementations, alongside excellent professional written and verbal communication skills while communicating with client managers, directors, and VPs
Strong interpersonal skills, core values, including a positive attitude, balance, creativity, determination, and teamwork are vital
Preferred
PMP and/or Agile or Scrum certification is a plus
Experience with Salesforce is a plus
Company
Paymentus
Paymentus is a provider of cloud-based bill payment technology solutions and services for some of the largest installations.
1001-5000 employees
H1B Sponsorship
Paymentus has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (9)
2024 (6)
2023 (1)
2022 (11)
2021 (1)
2020 (4)
Funding
Current Stage
Public CompanyTotal Funding
$3.6MKey Investors
Relay Ventures
2021-05-26IPO
2011-09-15Private Equity
2007-08-10Series Unknown· $3.6M
Leadership Team
Sanjay Kalra
SVP and Chief Financial Officer
David Maddox
National Sales Director
Recent News
2025-11-08
2025-11-04
2025-11-04
Company data provided by crunchbase