IT Technician jobs in United States
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JBA International ยท 2 years ago

IT Technician

positionLos Angeles, California, US
timeFull-time
remoteHybrid
seniorityEntry, Mid Level

JBA International is a worldwide company with team members spread across the United States and Europe, and they are seeking a qualified IT Technician. The role involves installing and maintaining computer systems and networks, training users on the IT infrastructure, and ensuring optimal technology performance for business sustainability.

ConsultingHealth CareLegalProfessional Services
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Diversity & Inclusion
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H1B Sponsor Likelynote

Responsibilities

Set up workstations with computers and necessary peripheral devices (routers, printers etc.)
Knowledge of Google Workspace, Slack, Salesforce, Figma, JIRA, Zendesk, Okta, 1Password, and others
Experience with macOS, Windows 11, iPad OS, and iOS
Understanding of VPN access
Familiarity with SSO implementations with FIDO keys
Bonus points if knowledgeable in Apple Business Essentials, Kandi and / or JAMF
Check computer hardware (mostly laptops) to ensure functionality
Install and configure appropriate software and functions according to specifications
Assist with security training and implementing new processes to ensure corporate security compliance
Develop and maintain local networks (office networks) in ways that optimize performance
Ensure security and privacy of networks and computer systems
Provide orientation and guidance to users on how to operate new software and computer equipment
Organize and schedule upgrades and maintenance without deterring others from completing their work
Perform troubleshooting to diagnose and resolve problems (repair or replace parts, debugging etc.)
Maintain records/logs of repairs and fixes and maintenance schedule
Identify computer or network equipment shortages and place orders

Qualification

IT Technician experienceComputer systems knowledgeNetwork managementInternet security knowledgeProblem solving skillsCommunication skillsOrganizational skillsTroubleshooting abilitiesDegree in Computer ScienceIT Technician certificationTime management skillsAttention to detail

Required

Proven experience as IT Technician or relevant position
Excellent diagnostic and problem solving skills
Excellent communication ability
Outstanding organizational and time-management skills
In depth understanding of diverse computer systems and networks
Good knowledge of internet security and data privacy principles
Degree in Computer Science, engineering or relevant field
Certification as IT Technician will be an advantage (e.g. CompTIA A+, Microsoft Certified IT Professional)

Preferred

Knowledge of Google Workspace, Slack, Salesforce, Figma, JIRA, Zendesk, Okta, 1Password, and others
Experience with macOS, Windows 11, iPad OS, and iOS
Understanding of VPN access
Familiarity with SSO implementations with FIDO keys
Bonus points if knowledgeable in Apple Business Essentials, Kandi and / or JAMF

Benefits

Health Care Plan (Medical, Dental & Vision)
Paid Time Off (Vacation, Sick & Public Holidays)
Work From Home
Stock Option Plan

Company

JBA International

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JBA International provides financial, life science, healthcare, legal, and office administration services.
dateFounded in 1988
location
Pasadena, California, USA
people-size201-500 employees
web-link
https://jba.com

H1B Sponsorship

JBA International has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)

Funding

Current Stage
Growth Stage

Leadership Team

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Jacqueline Buickians
Chief Executive Officer
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Company data provided by crunchbase