NEOGOV · 2 months ago
Administrative Support Specialist - Parks and Recreation
Town of Smithfield, NC
Full-time
Onsite
Entry Level
$47K/yr - $47K/yr
2+ years expNEOGOV is seeking an Administrative Support Specialist for the Parks and Recreation Department of the Town of Smithfield. The role involves performing a variety of administrative and office support duties, serving as the initial point of public contact, maintaining records, and assisting with various departmental tasks.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Serve as the initial point of public contact for the Department of Parks and Recreation and information point of contact, operating the reception function
Create documents and forms and enter data
Maintain records and files
Serve as Clerk to the Parks & Recreation Committee
The employee is expected to have a thorough understanding of the Parks & Recreation Department and its services to respond to inquiries
Conduct research to address questions and concerns or refer to appropriate authorities for response
Work requires knowledge of word processing, spreadsheets, and GIS to perform the duties and tasks
Receive and process payments, including cash, from citizens and patrons using the parks facility
Balance accounts, create deposits, and deliver reports and account information to the Finance Department daily
Work is performed under the supervision of the Director of Parks and Recreation and is evaluated through observation, conferences, and the quality and effectiveness of work completed
Answers telephone and greets citizens; directs calls or citizens and information based on the type of request; screens mail, documents and other materials and routes according to general knowledge of the work unit’s operations and key personnel
Establishes and maintains office documents, databases, files, office supplies and other materials
Assists the public with variety of information related to the Parks & Recreation Department and the Town of Smithfield in general
Reviews and verifies documents to ensure that information is provided and correct
Performs data entry to create and maintain a variety of databases and generate reports
Types letters, reports and other materials; types rough drafts from handwritten, dictated, recorded or other marked copy; composes some correspondence
Prepares time sheets for payroll
Types information such as names, addresses, cards, and other items where the information is extracted from routine sources or specific instructions
Proofreads materials for typographical or spelling errors
Enters correct information on forms or form letters to varying situations
Creates records by posting general program activity on established forms, files, and other record keeping devices
Places materials and records in alphabetical or numerical order for proper filing into the appropriate record keeping system
Creates, updates, or maintains spreadsheets
Responsible for handling of funds from citizens and patrons using the parks facility, balancing deposits and delivering to the Finance Director daily
Other duties as required and assigned
Backs up office and administrative staff
Qualification
Required
Two-year Associate Degree and 2 years or less experience in administrative support with emphasis on office technology and public contact, or
Graduation from high school and 5 to 7 years of experience in administrative support with emphasis on office technology and public contact; or
Equivalent combination of education and experience
Possession of a valid North Carolina Driver's License
Knowledge of office practices and procedures
Knowledge of grammar, spelling, and vocabulary
Knowledge of the use and care of personal computers and related software and hardware peripherals
Knowledge of the policies, procedures and services of the Parks & Recreation department and Town
Skill and accuracy in the use of standard office equipment
Ability to communicate effectively in person and by telephone
Ability to be tactful and courteous
Ability to schedule appointments and meetings based on general oral or written instructions
Ability to follow oral and written instructions and procedures
Ability to perform word processing or data entry tasks with accuracy at the speed required by the particular program or position utilizing the services of this role
Ability to organize and apply filing and coding systems and to arrange and place records, reports, and files into proper sequence
Ability to compile data and information for reports or internal data and statistics
Ability to establish and maintain effective working relationships with the general public and other employees
Ability to proof own records and data
Must be able to transcribe minutes from tape recording
Benefits
Paid holidays, vacation and sick time
Paid medical for all full-time employees
Partial paid dental
Paid $20,000 term-life insurance for all full-time employees
Vision
Short-Term and Long-Term Disability
Voluntary Life and AD&D Insurance
Voluntary Dependent Life
Voluntary Accident, Hospital Indemnity, and Critical Illness Insurance
Voluntary Universal Life
Flexible Spending Accounts
Local government retirement plan (LGERS) and an up to 5% 401k Town match.
Free Membership at the Smithfield Recreation & Aquatics Center.
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
H1B Sponsorship
NEOGOV has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (13)
2024 (10)
2023 (10)
2022 (18)
2021 (14)
2020 (16)
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
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