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Avallon AI (YC X25) · 2 months ago

Founding Forward Deployed Engineer

New York, NY

Full-time

Onsite

Entry Level

$120K/yr - $200K/yr

1+ years exp

Avallon AI is a company focused on implementing AI solutions for customers, and they are seeking a Founding Forward Deployed Engineer. This role involves working directly with customers to implement AI agents, build custom solutions, and ensure maximum value extraction from their platform.

Artificial Intelligence (AI)Document ManagementMachine Learning

Responsibilities

Customer implementation: Own the technical relationship from first demo to production deployment. Understand each customer's workflows and configure our AI agents to fit their operational needs

Solution engineering: Build custom integrations, APIs, and workflows that connect our voice AI and document agents to customer systems (claims management platforms, CRMs)

AI tuning and optimization: Prompt engineering, voice customization, and agent behavior refinement based on real customer usage patterns and feedback

Discovery and Product feedback: You'll see what works and what doesn't firsthand. Channel that insight back to our product and engineering teams to shape our roadmap

Technical consulting: Guide customers through complex decisions about AI agent design, workflow automation, and system integration

Qualification

PythonAPIIntegrationAI/ML experienceFull-stack developmentProject managementBuilder mentalityExtreme agencyLow Code ExperienceVoice AI systemsDomain expertiseCommunication skillsCustomer focus

Required

Customer focus with technical backbone: You can hold a technical conversation with a CTO and explain AI capabilities to a claims manager. You care deeply about customer outcomes, not just technical elegance

Builder mentality: 1-3 years building or implementing technical solutions. You have foundational coding skills in Python or TypeScript—enough to build integrations, debug issues, and understand system architecture

Communication skills: You can explain complex technical concepts clearly to non-technical stakeholders. You write well, present confidently, and know when to simplify and when to get technical

Extreme agency: You thrive in ambiguity. When blockers appear, you find solutions. You don't wait for perfect requirements—you gather context, make intelligent decisions, and move fast

API and integration fluency: Experience working with REST APIs, webhooks, and third-party integrations. You've connected systems together and understand data flow across platforms

Project management: You can manage multiple customer implementations simultaneously, prioritize ruthlessly, and deliver under tight deadlines without sacrificing quality

Preferred

AI/ML/ Data Science experience: Hands-on work with LLMs, prompt engineering, RAG systems, or agent frameworks. You understand what AI can and cannot do reliably

Top consulting background with technical undergraduate degree

Full-stack capabilities: Comfortable working across the stack—React, Node.js, PostgreSQL, cloud infrastructure

Low Code Experience with tools (Zapier, Make, Retool)

Voice AI systems: Knowledge of telephony platforms (Twilio, Vapi, LiveKit) and real-time communication systems

Domain expertise: Background in insurance, claims operations, or other complex operational workflows in traditional industries