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Deluxe · 3 days ago

Sales Support Product Specialist - Merchant Services

Fort Worth, TX

Full-time

Hybrid

Entry, Mid Level

1+ years exp

Deluxe is a company that provides comprehensive payment processing solutions. They are seeking a Sales Support Product Specialist to bridge the gap between product offerings and the sales force, focusing on product training, operational readiness, and content creation to enhance sales effectiveness.

Email MarketingFinancial ServicesInformation TechnologyPaymentsSEOSmall and Medium BusinessesWeb Hosting

H1B Sponsor Likely

Responsibilities

Conduct product training sessions and demonstrations for merchants and partners

Ensure operational readiness for new products and features

Collaborate with the marketing team to create necessary content

Support merchant level salespeople with solutioning using the optimal product from our product suite

Apply knowledge of product functionality and pricing to real world use cases

Create training (use cases, functionality, boarding/installation, support, pricing and marketing resources) to produce content to ensure sales understands all aspects

Ensure operational readiness when new products are launched and work closely with operations to enable a smooth application and boarding/installation process that is understandable

Spend time understanding all of the products offered including functionality, usability, pricing, as well as support and fulfillment nuances

Become and maintain the status of a subject matter expert on all products offered by a combination of hands-on analysis of the product, training and direct discussion with product vendors

Partner with Marketing to create content for flyers, brochures and sell sheets as well as web and social media content

Qualification

Product ManagementSales SupportPayment Industry KnowledgeTechnical KnowledgeTraining SkillsCommunication SkillsCollaboration Skills

Required

Bachelor's degree in business; OR HS/GED and equivalent experience in Business or Technical or related field

1 year of experience in Product Management and Sales Support

Must be 18 years of age or older

Preferred

Bachelor's degree in business

3 years' experience in product-oriented sales, support or technical knowledge

Experience in payment industry, sales support and/or product management

Benefits

Healthcare (Medical, Dental, Vision)

Paid Time Off, Volunteer Time Off, and Holidays

Employer-Matched Retirement Plan

Employee Stock Purchase Plan

Short-Term and Long-Term Disability

Infertility Treatment, Adoption and Surrogacy Assistance

Tuition Reimbursement

Company

Deluxe

Glassdoor3.1

Deluxe is a finacial services company that provides financial institutions deepen customer relationships through technology solutions.

Founded in 1915

Minneapolis, Minnesota, USA

5001-10000 employees

http://www.deluxe.com

H1B Sponsorship

Deluxe has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (16)

2024 (22)

2023 (19)

2022 (9)

2021 (13)

2020 (14)