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EōS Fitness · 2 days ago

Fitness Manager

Rosenberg, TX: FM 2977 Rd/FM Highway 762 Rd

Full-time

Onsite

Mid, Senior Level

$59K/yr - $100K/yr

3+ years exp

EōS Fitness is a bold and motivating company dedicated to creating loyal, lifelong fans and exercise practitioners. The Fitness Manager will lead a team to drive sales, build relationships with members, and ensure an exceptional fitness experience while overseeing personal trainers and staff.

FitnessHealth CareTravel

Responsibilities

Achieve sales targets month-over-month, driving membership growth, and ensuring the team meets or exceeds set goals for new personal training agreements, client retention, and overall revenue generation

Collaborate with the membership sales team to support new member onboarding, driving sales initiatives, and establishing a smooth transition into the club experience

Hiring, training, scheduling, and supervising staff members, including Personal Training Managers, Assistant Fitness Managers and Personal Trainers

Manage the payroll process for Assistant Fitness Managers and personal trainers to ensure team members are paid correctly and in a timely manner

Effectively communicate goals, expectations, and procedures to the other department leaders and staff members, ensuring everyone understands their roles and responsibilities

Ensure all fitness staff have appropriate certifications and training such as CPR, First Aid, personal trainer certifications

Provide constructive feedback to staff members on their performance, using clear and specific language to highlight areas of strength and areas for improvement

Ensuring high-quality customer service by addressing member concerns or complaints, managing membership inquiries, and resolving issues promptly

Engage with members in a friendly and approachable manner, actively listening to their needs and concerns, and providing clear and helpful responses

Ensuring compliance with health and safety regulations, maintaining proper certifications, and implementing safety protocols

Supervising the maintenance and cleanliness of the facility, including equipment, locker rooms, and common areas

In the event of emergencies or unexpected disruptions, communicate calmly and clearly with staff and members, providing necessary instructions and updates to ensure their safety and well-being

Qualification

Management experiencePersonal Training certificationSales experienceCustomer service experienceMS Office skillsCommunication skillsDetail orientationRelationship buildingTime managementOrganizational skills

Required

2 years of management experience; fitness/personal training management is a plus!

3-4 years of customer service experience

Personal Training sales experience is highly preferred

Prior experience or strong interest in the fitness industry

Strong communication skills, both verbally and in writing, for interacting with employees, management, and vendors

Excellent relationship building and influencing skills with people at all levels and in all functions

Strong detail orientation; systematic and thorough approach to problem solving; and good time management, organizational, and record-keeping skills

Strong communication skills, both verbally and in writing, for interacting with members, personal training clients, employees, management, and vendors

Excellent MS Office skills

Must successfully pass background check

CPR certification required within 30 days of hire

Must have valid PT certification

Previous sales experience required

Ability to work in a gym setting; move about club floors and rooms; communicate with employees, members, and the public

Ability to access and operate the Company computer system including preparing documents, entering data into computer system, reading reports from a computer database or email system

Ability to bend routinely and repetitively to lift more than 40 lbs