Service Express · 4 hours ago
IBM i Systems Engineer
Service Express is seeking an IBM i Systems Engineer responsible for leading the successful implementation of customer projects on IBM i Power platforms. The role involves ensuring customer requirements are met, providing technical expertise, and supporting seamless project transitions into live production environments.
Enterprise SoftwareInformation ServicesInformation Technology
Responsibilities
Lead the end-to-end implementation of customer projects on IBM i Power platforms — ensuring technical accuracy, timely delivery, and customer satisfaction. This may require working outside of regular business hours
Perform physical onsite hardware installations of IBM Power Servers (travel required)
Execute system migrations using various methods (Tape, VTL, software replication, storage replication)
Collaborate with technical subject matter experts and project managers to translate requirements into clear, actionable solutions
Ensure project documentation is accurate and handed off seamlessly into production
Provide subject matter expert level advice to Technical Pre-Sales for any prospective solutions that are being designed/scoped
Participate in a rotating on-call schedule (approximately 1 out of every 8 days)
Provide efficient and effective support to both internal and external customers. This includes resolving support issues that cannot be handled by lower-tier support staff and being available to attend customer sites as required
Qualification
Required
Deep expertise with IBM Power hardware infrastructure and IBM i OS (V5R4 – V7R6)
Experience with LPAR/HMC configuration
Experience with SAN/storage integration & PowerHA
Experience with Mimix, QuickEDD, or similar replication tools
Experience with VTLs, backups, and disaster recovery
Proficiency in performance analysis, capacity planning, CL programming, and IBM i automation
Strong project documentation and communication skills — able to explain technical solutions to both technical and non-technical stakeholders
Ability to work independently and collaboratively in high-pressure, deadline-driven environments
Experience with logical replication & backup/restore tools
Experience with IBM i patching, upgrades, PTF management
Experience with IBM i security best practices
Experience with SQL, scripting, and systems integration
Participates in an on-call rotation approximately 1 in every 8 days to support critical project and customer needs
Benefits
Opportunities for personal growth and career advancement
Paid volunteer hours and a day off for your birthday
Comprehensive health insurance options starting on your first day
50% reimbursement for your health club membership
401(k) company match to help you plan for the future
Company
Service Express
Service Express specializes in data center maintenance for server, storage and network equipment.
Funding
Current Stage
Late StageTotal Funding
unknown2024-08-15Acquired
2015-07-15Private Equity
Recent News
2025-11-15
2025-10-21
2025-10-03
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