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NEOGOV · 2 months ago

Assistant Director - Program Management II - Gilliam Youth Service Center

Denver, CO

Full-time

Onsite

Director/Executive

$96K/yr - $153K/yr

9+ years exp

NEOGOV is part of the State of Colorado's Department of Human Services, focusing on youth services. The Assistant Director will oversee program management at the Gilliam Youth Service Center, ensuring a trauma-responsive environment and effective supervision of staff, while implementing strategic initiatives to improve youth center operations.

GovTechHuman ResourcesInformation TechnologySoftware

No H1B

Responsibilities

Supervision of direct care supervisory staff and assigned program area managers as well as indirect supervision of all other agency staff

Serves as the Appointing Authority for assigned areas; sets performance standards; conducts performance planning and appraisal of staff; and, ensures subordinate staff development needs are met

Initiates and concludes necessary corrective or disciplinary actions

Ensures direct and indirect supervisory employees are performing supervision functions with their direct reports consistent with State, Department, Division, and Youth Center expectations

Specifically ensures that the Reflective Supervision Model is implemented as designed and trained to aid in mentoring and coaching of all DYS staff within the youth center

Monitors and approves formal leaves of absence for staff and provides formal and regular interval performance evaluations of direct report staff ensuring all other staff are subject to the same procedures

Makes recommendations for promotions, applies criteria to approve, evaluate, and determine appropriate use of personnel resources pursuant to the Colorado Code of Regulations, Department, and Division policy

Responsible for ensuring all statutes and policy related to the use of seclusion and physical response are followed

Ensure quality program services and gender specific treatment in alignment with DYS Treatment Model in a trauma informed environment

Provides programmatic planning, coordinating, monitoring, evaluation, and oversight to assigned youth center functions

Responsible for quality control and continuous quality improvement for assigned youth center areas with the goal of operating a healthy trauma-responsive organizational environment as demonstrated through prosocial, safe, and non-violent interactions

The quality assurance and improvement process is aligned to DYS Policy, Compliance Review Standards, Statutes and approved practices

Implements the DYS Strategic Plan to include, but not limited to, understanding the impact of trauma, skills development, small teams, safety and self care plans, calming spaces, group processes, DYS Behavior Expectations, Incident Debriefings, use of positive reinforcement, psychoeducation and/or treatment groups

Partners with behavioral health, direct care, and other administrative supervisory staff to ensure quality programming

Maintains effective working relationships and communication with School District Officials, Contract Providers, Detention Screening Agencies, Law Enforcement, DYS Client Managers, Regional Program Managers, Central Office Managers/staff, and DYS Leadership Team to facilitate effective bed management in the youth center and youth transition from the center

Maintains required staffing levels according to prevailing standards and ratios through recruitment, selection, training, scheduling and retention of employees

Works with Youth Center Director to develop an annual budget based upon assessment of needs consistent with State, Department, and Division guidelines

Approves and monitors expenditures to assure spending is consistent with budget

Assures the appropriate use of resources to best address multiple needs of the youth center

Creates partnerships as needed to forward agency interests (e.g. DFM)

Tracks and administers any recognition or reward monies permissible from personnel funds

Acts as a signing authority for the agency for P card and checkbooks as necessary or required

Approves or plans for movement of allocation among specific job codes without jeopardizing or violating any encumbered or contractual agreement with the Youth Center Director

Stays within the allocation in personnel funds monitoring vacancy savings, overtime usage and holiday accruals

Plans of any PREA fund allocation to prevent sexual harassment, abuse or misconduct

Ensures that the youth center and personnel are providing safe and secure care for all youth

Inspects and modifies or improves architecture or processes to ensure safety and security

Improves youth center operations by planning for additional or new/improved equipment or processes to assist with safe and secure custody

Provides staff with functioning equipment such as radios/microphones, restraint equipment, convex mirroring or video recording,to improve safety and security

Provides for oversight and quality control of processes such as youth movement or staffing schedules and distributions in the shift

Oversees unit and room assignments or group composition to assist with safe and secure operation

Oversees and monitor compliance of the Federally Mandated Prison Rape Elimination Act

Oversees and monitors new staff training to ensure attainment of Safe Practices

Oversees, with Youth Center Director, structured, engaging and trauma responsive programming

Provides for and oversees regulated movement and staff spatial positioning

Provides staff continual training to develop and practice both verbal de-escalation and physical response skills

Ensures verbal de-escalation practices are consistently applied

Provides staff training to increase their understanding of youth responses or developmental concerns so that their work to intervene may be made more effective and therefore, safer

Assists Youth Center Director in the implementation of Division initiatives to include creating a trauma responsive environment and providing staff the training, coaching and mentoring ensuring safety in the youth center

Ensures training of staff occurs per DYS Policy 4.1 at a minimum with specific agency training as indicated

Responsible for comprehensive understanding and application of state personnel board rules

Required to assist in recruiting efforts including testing and evaluating potential candidates, screening, interviewing, and selecting appropriate staff to advance the interests of the agency; training to specifications of agency; monitoring progress; correcting performance; and, applying appropriate State Personnel Board Board Rule for employees

Required to work closely with other employee supportive structures and processes to include Family Medical Leave (FML), Short-Term Disability (STD), and Long-Term Disability (LTD)

Advises employees regarding the employee assistance program (C-SEAP) as needed

Position correctly applies resources to staff injured on the job, works collegially with HR, Timekeeping, Benefits, and the Attorney General’s Office

Position recognizes, consults with and correctly employs all elements found in the Code of Colorado Regulations or prevailing Personnel Rules

Position works to ensure that staff are evaluated according to prevailing instruments and standards

Position ensures compliance with DYS Policies

Position models, coaches, trains, teaches, mentors, and guides staff directly and ensures the same happens for indirect reports with the intent of advancing agency interests and assisting with personal job performance improvement

Addresses the training needs of staff to deal with the serious mental health needs of detained and/or committed youth

Position ensures a work environment that supports a trauma responsive environment for staff

Position may serve, as assigned by the Youth Center Director, on specific agency boards as requested or required

Participates in department, division, regional and community processes that affect agency or scope of services overseen

Provides for escorted educational tours through the building to ensure reasonable public access and understanding of our mission and practices

Participates in broader Division work teams and assists in resolving Division issues as they arise and as assigned by the Youth Center Director

Attends Assistant Director’s meetings or other committee meetings as assigned or elected

Communicates effectively with all levels of the organization using any/all available mediums

Documents and share learnings and new information with agency staff

Ensures that constitutional and legal rights of youth in custody are not violated

Maintains community contacts with parents, families, judges, vendors to affect residential adjustment or community transition of students

Maintains Law Enforcement contact to communicate DYS Policies and Procedures, train new youth services specialists and facilitate criminal investigations

Co-leads the application of current theory of trauma responsive treatment of juveniles to ensure effective programming

With guidance from Youth Center Director, drafts, implements and monitors internal measurement systems designed to elicit programmatic improvements in safety and general programming

Data collection specific to fights, assaults, staffing, seclusion, physical response, injuries, criticals and other areas should be kept, reported on and intervened by the Director and Assistant Director

Identify and correct areas identified through a direct or delegated response

Applies process improvement strategies and captures improvements in procedure to legitimize and standardize implemented change

Responds to prevailing data concerns or requests as needed

Employs data to make sound decisions

Performs other duties as assigned

Qualification

Trauma responsive environmentCrisis managementProgram coordinationPolicy implementationAdministrative managementCompliance monitoringStrategic planningLeadershipTeam managementCommunication skillsOrganizational skills

Required

Nine (9) years of professional experience in corrections, law enforcement, probation/parole, or another area of public safety

Nine (9) years of professional experience in corrections, law enforcement, probation/parole, or another area of public safety, or an equivalent combination of education and experience demonstrating the ability to manage operations within a secure trauma responsive environment

Full Background check including CBI name check and fingerprint check, ICON Colorado court database, Medicare fraud database, Reference Checks, Professional License verification, Drug Screen, PREA check, Trails check, CAPS check

Be a minimum of 21 years of age, with no felony convictions or history of domestic violence

Must possess a valid, unrestricted U.S. Driver's License

Successful completion of the DYS Pre-service Training Academy, Field Training Program (FTO), and mandatory annual training in all subject areas