NEOGOV · 4 months ago
Systems Engineer III - Open Competitive Exam
Rochester, NY
Full-time
Onsite
Senior Level
$86K/yr - $116K/yr
5+ years expNEOGOV is a company that provides technology solutions for public sector organizations. They are seeking a Systems Engineer III who will be responsible for designing and maintaining IT infrastructure, leading staff, and participating in strategic planning to optimize performance and reliability of IT services.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Develops strategic plans and ensures communication and understanding by the organization
Leads, plans, coordinates, and implements all aspects of the IT Client, Server, or Network components within the business plan
Functions as project leader/manager on large projects to ensure all required capabilities are provided for, which may involve coordination and training either inside IT or outside the IT Department, such as a new roll-out of desktop software
Collaborates with organizational project managers in strategic planning, to define requirements and provide technical direction
Leads and coaches Technical Infrastructure (TI) employees on assigned team activities, assigning and monitoring work, motivating, and providing feedback
Interfaces with vendors for contract negotiations and ongoing life cycle maintenance and support activities
Evaluates day-to-day operations for process or technology improvements
Configures/manages software release and patch testing, Client, Server, or Network upgrades, plus monitoring and resolution of all related problems
Provisions Physical or Virtual Desktop and/or Servers and Storage within a VM and SAN environment for servers, and/or provisions wireless, network switches, and routers in the network environment
Develops and implements Team/Technology SLAs based on organizational/business requirements and data driven analysis
Designs and/or implements monitoring tools and ensures performance parameters stay within acceptable user requirements or promised SLAs
Designs architecture of capacity planning processes and tools and ensures adequate capacity for day to day operations and new initiatives
Conducts cost benefit analyses and provides budgetary resource and cost estimates to TI Leadership and Project Managers as required
Evaluates and advises IT management on computer hardware and software, resource allocation, and development
Develops strategies and provides recommendations associated with security technologies and standards relative to Desktop/End User, Network, or Server environments and develops implementation approaches and strategies
Diagrams flow charts, including the use of spreadsheet and graphics software
Analyzes Help Desk tickets in the relevant technology and implements improvements for organizational productivity and effectiveness
Provides training and strategic transfer of responsibilities to 1st Level Support, self-service environments, or elsewhere within IT as appropriate
Assesses technical competence of staff and develops training plans to improve staff and organizational competence
Qualification
Required
Bachelors or Associates degree in Computer Science or closely related field
Five (5) years of Information Technology work experience which MUST have included one of the following: design, configuration, installation, and maintenance of server environments; design, configuration, installation, and maintenance of network environments; design, configuration, deployment, and maintenance of end user computing environments
One (1) year of project and/or people leadership, which may include direct supervision of IT staff
Within the five (5) years, there MUST be a minimum of three (3) years of systems design (architecture)
Benefits
Health care
Dental
Vision
Retirement
Deferred compensation plans
Flexible spending accounts
Life insurance
Long-term disability
Holidays
Vacation
Sick leave
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
H1B Sponsorship
NEOGOV has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (13)
2024 (10)
2023 (10)
2022 (18)
2021 (14)
2020 (16)
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
Company data provided by crunchbase