Gleaners Food Bank of Indiana · 2 months ago
Network Service Manager
Indianapolis, IN
Contract
Onsite
Mid Level
3+ years expGleaners Food Bank of Indiana is the state's largest hunger relief organization and one of the leading food banks in the Feeding America Network. The Network Service Manager is responsible for managing customer service, community outreach, and compliance for Gleaners Network Partners, ensuring adherence to Feeding America requirements and enhancing partnerships to support hunger relief efforts.
CharityFood and BeverageNon ProfitSocial
Responsibilities
Manage all Gleaners hunger relief distribution activity within the assigned region (agencies, pantries, schools, mobiles, etc.)
Serve as primary point of contact for all assigned Network Partners to ensure the highest level of customer service
Work as a liaison between the regional food assistance partners and other internal departments
Ensure Network Partner compliance with all Feeding America requirements, Gleaners and government regulations (TEFAP) and local health codes where applicable through monitoring visits, inspections with proper tracking and documentation
Expand and leverage community partnerships within assigned region to recruit new and/or enhance current distribution sites, with regard to storage capacity, volunteers, leadership development, or other needs as identified
Provide guidance on any hunger relief efforts in assigned region in collaboration with internal and external partners to strengthen the existing network
Coordinate requests for grant funding for Network Partners in assigned region
Provide input for organizational communications, including story bank, newsletter, website content, etc
Attend all-staff and department meetings, community meetings, and/or other meetings related to hunger relief
Monitor deadlines for any grants related to program activities in assigned region
Perform all other duties as assigned
Qualification
Required
Bachelors Degree or equivalent experience
Minimum of three years work experience in a related field
Food Safety and Handling Certified, or ability to be certified
Strong organizational, interpersonal, and relationship management skills
Excellent verbal, written communication and presentation skills
Basic math and problem-solving skills
Outstanding public demeanor for dealing with agencies, coworkers, volunteers and donors
Initiative/self-starter/ability to work without close supervision
Ability to work in a fast-paced environment with multifaceted demands while meeting deadlines
Proficient in computer, copier, fax machine, telephone, and other office equipment
Proficient in Microsoft Excel/Word/Outlook/PowerPoint/Google Docs/CRM platforms
Ability to work with people of diverse backgrounds
Valid driver's license/Clean driving record/Must be insurable by company vehicle insurance provider
Preferred
Multi-Lingual preferred, but not required
Benefits
Medical/Dental/Vision
Generous PTO, all federal holidays, volunteer days and birthdays
On-site exercise facility
Robust Wellness Program
403 Plan with Match
Success Sharing Incentive Plan
Company
Gleaners Food Bank of Indiana
Gleaners Food Bank of Indiana is distributing food to hungry Hoosiers through a network of over 250 partner agencies.
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
$0.65MKey Investors
Indiana State Department of AgricultureThe Duke Energy Foundation
2023-07-19Grant· $0.64M
2023-07-12Grant· $0.01M
Leadership Team
Joe Slater
CFO/COO
Brianna Sutherland, MSW
Partner & Program Service Manager
Recent News
duke-energy.com
2025-03-11
Company data provided by crunchbase