Valon · 1 day ago
Senior Product Manager, Product Infrastructure
New York, NY
Full-time
Hybrid
Senior Level
5+ years expValon is building the AI-native operating system for regulated finance, starting with mortgage servicing. As a Senior Product Manager for Infrastructure & Platform, you will define the roadmap for core infrastructure domains and engage with stakeholders to drive discovery and specification, ensuring the infrastructure is resilient and scalable.
Financial ServicesFinTechReal Estate
Responsibilities
Define and own the roadmap for one or more core infrastructure domains (such as notification platform, documents platform, user management, etc.)
Deeply engage with internal stakeholders (engineering leads, vertical PMs, operations) and our customers to drive discovery and specification
Drive initiatives end-to-end: from ideation, discovery, scoping, to launch, adoption, and iteration
Work directly with customers/stakeholders (sometimes on-site at their operations) so that your deliverables are finely tuned to their unique and complex processes
Ensure infrastructure is resilient, scalable, observable, and secure — balancing performance, reliability, and long-term extensibility
Lead discovery for complex customer processes: conduct customer interviews and complete process mapping across multiple customers of varying profiles
Deep ability to map processes and systems even in high ambiguity — e.g. you can take a domain with many moving pieces and build a reliable abstraction
Write clear, structured product specs, user stories that are easy to understand, even for someone without any domain knowledge
Partner closely with engineering leadership and architects to make tradeoffs on design, performance, scale, and technical debt
Evangelize infrastructure best practices across the organization and influence roadmap tradeoffs
Qualification
Required
5+ years of product management (or equivalent) experience, ideally with exposure to b2b saas products, product infrastructure, and platforms
Strong technical fluency: experience working with engineers around systems, APIs, data models, etc
Excellent customer discovery skills: comfortable conducting interviews, writing journey maps, and synthesizing qualitative + quantitative inputs
Track record of shipping infrastructure or platform features that were adopted broadly or had measurable impact
Highly structured thinker, able to write and communicate complex concepts simply
Comfortable operating with high autonomy, ambiguity, and responsibility
Strong collaboration skills: able to manage stakeholders, drive alignment, and hold cross-team accountability
Benefits
Compensation: competitive salary with a meaningful stake in the company via equity, and 401k plan
Health & well-being: we’ll invest in your physical and mental well-being with comprehensive medical, dental, & vision benefits
Commuter benefits: We offer pre-tax deductions for public transportation, rideshare services, and parking expenses to make your commute more affordable and convenient.
Grow together: Company wide orientation for you to successfully onboard and other learning & development opportunities including regular review cycles that feature 360 degree feedback
Play together: quarterly budgets for team and company outings. Use it for team swag, cooking classes, or team dinners!
Generous time off: flexible paid time off, sick days, and 11 company holidays
Baby bonding time!: 12 weeks off for both birthing and non-birthing parents - fully paid so you can focus your energy on your newest addition
Company
Valon
Valon is building the AI-native operating system for regulated finance.
201-500 employees
H1B Sponsorship
Valon has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (10)
2024 (8)
2023 (1)
2022 (1)
Funding
Current Stage
Growth StageTotal Funding
$197.1MKey Investors
WestCapAndreessen Horowitz
2024-10-23Series C· $100M
2021-11-03Series B· $43.9M
2021-02-02Series A· $50M
Leadership Team
Andrew Wang
CEO/Co-founder
Jonathan Hsu
Co-Founder
Recent News
2025-04-03
2025-03-20
Company data provided by crunchbase