Senior Software Engineer, Telecom Engineering jobs in United States
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Credit Acceptance · 2 months ago

Senior Software Engineer, Telecom Engineering

Credit Acceptance is an award-winning company recognized for its workplace culture and stability in the used car finance industry. The Senior Software Engineer will design and develop software, improve existing code, and lead coding standards while collaborating with various teams to support business success.

Financial Services
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Comp. & Benefits
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H1B Sponsor Likelynote

Responsibilities

Design and develop software and improve existing code to make it more efficient to detect bugs in the code
Write unit-tests and validate your software against acceptance criteria
Author, apply and advocate for team coding, documenting and testing standards
Conduct impact analysis to proactively identify impact of a change across multiple applications
Learn the business process domain to better support the business
Experiment and test ideas, validate assumptions against needs, reach conclusions and recommend solutions
Lead code reviews and communicate application changes
Document code and projects so others can easily understand, maintain and support
Debug the problems which arise in production and propose effective solutions within the application and across multiple applications
Read, write and review design documents
Contribute to team's sprint commitments and actively participate in our Agile practices
Lead continuous learning activities to improve design and code quality as well as to increase application domain knowledge
Participate in the talent selection process
Guide and review the code, designs and documentation of less experienced software engineers

Qualification

Genesys Cloud CX ArchitectObject-oriented programmingSoftware Development Life CycleCI/CDAgile/SCRUMAPI developmentData modelingFinancial services experienceCoachingMentoringCommunication skillsProblem-solving

Required

Bachelor's degree in Computer Science, Information Systems, or closely related field of study; or equivalent work experience
Minimum 5 years of software engineering experience or comparable depth of experience
Skilled in developing omnichannel (voice, chat, AI bot) conversational flows using Genesys Cloud CX Architect, data actions and CRM integrations
Proficient in Genesys Cloud Reporting
Experience working with Genesys Cloud APIs
Strong understanding and use of one or more object-oriented programming languages and design patterns
Practical experience in Software Development Life Cycle (SDLC) including Agile/SCRUM
Practical experience in data modeling, design and messaging
Experience working on mission-critical enterprise class applications
Demonstrated ability to coach and mentor less experienced team members
Willingness to participate in an on-call rotation

Preferred

Experience in the lead role overseeing technical direction of a team of software engineering talent
Proficient in CI/CD, Docker, Kubernetes, and infrastructure tools such as Terraform or CloudFormation
Experience in Genesys Cloud Reporting API, security, analytics, throttling, caching, logging, request and response modifications
Experienced with observability platforms like Dynatrace, Datadog, Prometheus, and knowledgeable about SRE best practices
Advanced understanding of IDEs, have the ability to navigate through them quickly and leverage advanced features to improve your performance
In-depth usage and creation of application programming interfaces (API) and frameworks in their particular field: JSON, Rest/SOAP based Web Services, JUnit, Jenkins and Bitbucket preferred
Experience in API security, analytics, throttling, caching, logging, request and response modifications
Experience in creating REST API documentation using Swagger or similar tools desirable
Ability to use DDL to create database objects and relationships, construct advanced queries, and optimize query performance
Financial services industry experience

Benefits

401(K) match
Adoption assistance
Parental leave
Tuition reimbursement
Comprehensive medical/ dental/vision
Many nonstandard benefits that make us a Great Place to Work

Company

Credit Acceptance

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Credit Acceptance is an indirect finance company that helps eligible consumers restart financially.

H1B Sponsorship

Credit Acceptance has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (49)
2024 (48)
2023 (15)
2022 (30)
2021 (24)
2020 (16)

Funding

Current Stage
Public Company
Total Funding
$2.85B
2025-11-13Debt Financing· $500M
2025-02-13Post Ipo Debt· $500M
2024-12-20Post Ipo Debt· $300M

Leadership Team

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Kenneth Booth
Chief Executive Officer and President
Company data provided by crunchbase