NEOGOV · 5 months ago
Review and Adjustment Specialist/North Charleston
Charleston County, SC
Full-time
Hybrid
Entry Level
$36K/yr - $37K/yr
2+ years expNEOGOV is an employer associated with the State of South Carolina, and they are seeking a Review and Adjustment Specialist to conduct interviews and improve child support payment performance. The role involves reviewing court order obligations, maintaining case records, and participating in early intervention strategies.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Under general supervision, the Specialist will conduct interviews with custodial and non-custodial parents for review and adjustment of court order obligations
Also responsible to employ early intervention strategies to improve child support payment performance
In accordance with Federal Regulations, conduct interviews with custodial and non-custodial parent for review of court order obligations pursuant to the South Carolina Child Support Guidelines; determine if adjustment is warranted; assemble supporting documentation for court cases; verify and notarize pleadings, schedule hearings, file papers with the Clerk of Court, and utilize DSS terminal
Prepare correspondence and handle telephone inquires regarding Child Support Services
Process and monitor interstate cases; keep other states advised of all activities
Perform location activities as required
Participate in research studies related to early intervention strategies in order to improve the child support payment process and related services; document outcomes and submit monthly results
Provide services in accordance with agency policy
Maintain, in a timely and accurate manner, case records and case narrative recordings (written and electronically) in agency designated system for documentation and auditing purposes as required by agency policy
Ensure personal identifying information (PII) is properly used, accessed, gathered, shared and disposed; protect the agency networks and applications by safeguarding systems, equipment and data
Other duties as assigned by supervisor
Qualification
Required
Education - High School or Equivalent - and relevant program experience
A bachelor's degree may be submitted for the required program experience
Preferred
Education - 1st Bachelor's Degree
Licenses - Drivers License Class D normal < 26,000
Work Exp 2+ years
Benefits
Health and dental insurance
Retirement and savings plan options
Paid vacation and sick leave
Telecommuting and flexible work schedules
Prescription coverage and wellness benefits
Dental
Vision
Term life insurance
Long term disability
Flexible spending accounts for health and child care expenses
Retirement plan options
Defined benefit and defined contribution plans
South Carolina Deferred Compensation Program
Tuition assistance
Holiday, annual and sick leave
Discounts on purchases, travel and more
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
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