TooJay’s Deli • Bakery • Restaurant · 2 months ago
Restaurant Manager
Wellington, Florida, United States
Full-time
Onsite
Entry, Mid Level
1+ years expTooJay's Deli is a restaurant that aims to provide a high-quality dining experience. The Restaurant Manager supports the management team in executing company standards and achieving goals while motivating and training team members to meet guest expectations.
Food and BeverageHospitality
Responsibilities
Manages the activities of the restaurant team; This includes candidate interviews, hiring, ongoing training and communication of performance standards to ensure complete job knowledge and skill development of team members
Engages with Guests to create a personable and seamless experience. Uses all service related feedback to continually improve service levels, drive overall Guest satisfaction, increase return visits and reduce Guest complaints
Meets restaurant financial objectives by forecasting requirements, controlling food cost, scheduling expenditures, analyzing variances and initiating corrective actions
Partners with HR to ensure any termination of a team member is conducted with respect and dignity after proper documentation which has given that team member the opportunity to improve their behavior
Teaches, coaches and mentors others to maintain high standards. Establishes credibility through competence, continuity and integrity
Has full knowledge of company regulations, policies, procedures, standards and goals
Performs duties at any given time to ensure proper execution. Consistently displays drive, energy and operates with a sense of urgency during each shift
Fosters open communication with management and team members
Effectively provides performance feedback through coaching and timely reviews
Conducts counseling sessions with team members using TooJay’s Problem/Solution Notice, focusing on facts and respecting the dignity of the team member
Maintains cleanliness of the restaurant by inspecting and directing work actions of team members
Ensures safety, sanitation and security guidelines are followed at all times and immediately resolves any items identified through daily operational plan and flow charts; completes any accident reports immediately and accurately; is responsive to any requests from Corporate Risk Management
Communicates and enforces the priority of back door security
Maintains ambiance by controlling lighting, music, temperature, marketing displays and cleanliness of small wares; ensures floors are clean, dry and free of debris throughout the shift and dining room is clean and in good condition
Guarantees commitment to uniform and grooming standards for themselves and the team
Conducts motivating pre-shift meetings are conducted each shift and aligns with daily operational plan and restaurant goals
Contributes at weekly management directional. Participates at all staff meetings and facilitates departmental meetings when necessary
Monitors productivity of team throughout the shift
Reports to team members on financial results, guest feedback and controllable they impact
Recognizes and makes adjustments in staffing based on changing business levels using labor matrix parameters
Maximizes profitability by ensuring accurate execution of recipes, Par levels and POS checks
Supports company initiatives by educating and training team members to achieve success
Follows all cash handling, house account, deposit and credit card policies. Reconciles comps, voids, discounts and cash shortages and takes corrective action
Communicates to the General Manager on the status of their shifts; including financial results, issues affecting guests or team members and individual achievements
Checks email daily and reacts appropriately to requests from the corporate office
Performs any other duties as requested by the Restaurant Support Center Team and/or General Manager
Qualification
Required
High school diploma and 1-2 years of experience in a restaurant or related field
Current Manager Serve Safe Certification or ability to obtain it by end of training
Must have and maintain a valid driver's license and proof of insurance and a driving history acceptable to the company
Flexible and long hours required at times. Managers are scheduled based on a 55 hour work week
Medium work, exerting up to 50 pounds of force occasionally, and/or 30 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects
Able to stand during entire shift
Capable to maneuver throughout the dining and kitchen area throughout the shift
Able to operate all front and back office computer systems and all office, cleaning, cooking and food preparation equipment
Able to reach overhead, bend below the waist, crouch, lift, stand, sit, twist and communicate
Clearly conveys information and ideas
Evaluates situations and if necessary, accurately selects alternative courses
Maintains composure and objectivity under pressure, Effective at active listening to understand and clarify concerns or issues raised by internal and external guests
Shows initiative in job performance, including anticipating, preventing, identifying and solving problems as necessary
Understands financial information and data
Has the ability to plan and organize
Understand and adheres to company policies and procedures
Company
TooJay’s Deli • Bakery • Restaurant
TooJay’s Deli • Bakery • Restaurant offers the classic recipes and flavors of a New York deli served with lots of love and amazing hospitality.
1001-5000 employees
Funding
Current Stage
Late StageRecent News
South Florida Business Journal
2025-01-28
2025-01-27
Company data provided by crunchbase