TOAST · 2 months ago
Keyholder
West Hollywood, CA
Full-time
Onsite
New Grad, Entry Level
$23/hr - $23/hrTOAST is a unique lifestyle brand known for its thoughtful design and commitment to craftsmanship. As a Keyholder, you will support the day-to-day operations of the store, ensuring high standards of customer service and brand representation while contributing to sales performance and team development.
Retail
Responsibilities
Deliver Toast’s Customer Service expectation both personally and through the team
You will be a Brand Ambassador, always representing Toast both visually and behaviourally
Support delivery of Toast’s Brand Visual expectation using all information available
Contribute towards detailed feedback to key liaisons regarding stock performance
Support the store in achieving and delivering Management KPI targets
Support delivery of an excellent back of house operation and facilitates optimal trading results in a secure fashion
Support delivery of all necessary training and development to the team to ensure they have the capability to perform to expected levels
Seek development and training of own skills set to continually improve performance
Ensure a safe and healthy working environment for all the team with a focus on risk assessment and ensuring a high level of housekeeping
As Keyholder, you will be expected to open and close the store in a safe and secure manner as per the store’s procedures
You will be expected to support Store in minimising stock loss either by theft or by administration using the store’ guidelines
Any other duties deemed necessary for the role
Qualification
Required
Experience in retail or customer service
Ability to support the delivery of brand performance and cultural expectations
Strong communication skills
Ability to work collaboratively within a team
Initiative to maximize sales potential and profitability
Capability to ensure delivery of brand visual expectations and standards
Experience in training and developing team members
Ability to maintain a safe and healthy working environment
Experience in opening and closing a store securely
Ability to minimize stock loss through theft or administration
Benefits
Flexible working hours
Generous staff discounts
Comprehensive induction, including product and brand training
Company
TOAST
TOAST aspires...
Founded in 1997
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase