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Mid Penn Bank · 2 months ago

Cash Management Operations Manager

Harrisburg, PA, US

Full-time

Onsite

Senior Level

7+ years exp

Mid Penn Bank is actively seeking a Cash Management Operations Manager. The role involves implementing and maintaining cash management products and services, ensuring efficiency and compliance, and providing managerial oversight to the team.

BankingFinanceFinancial Services

No H1B

Responsibilities

Implements and maintains the products and services related to cash management

Develops an understanding of the core processing system and any ancillary modules required to support cash management

Develops and implements account analysis service charge links between Fiserv systems; Navigator, Access Manager, ACH Manager, WireXchange, Commercial Center, Remote Deposit Capture, Positive Pay, and any additional processing modules that are capable of generating fee-based transactions

Researches and develops new services that are not currently available to our customer base

Develops an understanding of what is being offered in the surrounding markets and the pricing structure; finds appropriate solutions to offer the sales team so they can compete

Ensures the cash management products and services are implemented and working efficiently and effectively

Ensures the entire team is continuously trained and coached on how to recognize and respond to situations involving suspected fraud, whether targeting customers, our systems, or other employees

Ensures that all operational procedures, policies, and systems, are configured to prevent, minimize, or detect attempts of fraud against the Bank or its customers

Develops and maintains a high degree of knowledge of current and changing regulatory requirements, ensuring that products, staff, policies, and procedures, are in compliance with said requirements

Performs tasks, which are supportive in nature to the essential functions of the job, but which may be altered or re-designed depending upon individual circumstances

Regular and predictable attendance is required

Qualification

Cash Management ServicesCore Processing SystemFraud PreventionMicrosoft WordMicrosoft ExcelRegulatory ComplianceCustomer ServiceAnalytical SkillsProblem ResolutionInterpersonal Skills

Required

A 4-year college degree in related field or related work experience required; Cash Management certification desired

A minimum of seven to ten (7-10) years' related experience normally required

Proficient reading, writing, grammar, and mathematics skills

Accounting basics knowledge

Proficient interpersonal relations and communicative skills

Proficient customer service skills

Proficient technical skills, including working knowledge of Microsoft Word and Excel, data communications, information security, and personal computer functionality

Familiar with banking technology

Strong analytical, troubleshooting and problem resolution skills

An understanding of cash management services such as account analysis, sweep account processing, positive pay, lock box, commercial online banking, ACH and NACHA rules, wire transfer processing, and a strong understanding of commercial customer banking needs

Must be familiar with current regulations surrounding the above listed services

Ability to sit, stand, walk, bend, stoop, reach with hands or arms, use hands to manipulate objects, handle or feel, and lift items weighing 20 lbs. or less

Visual, auditory and speaking skills

Valid driver's license is required