Cancer Specialists of North Florida · 2 months ago
Supervisor Accounts Receivable
Jacksonville, FL, US
Full-time
Onsite
Entry, Mid Level
2+ years expCancer Specialists of North Florida is recruiting an Accounts Receivable Supervisor for their busy Specialty Practice. The Supervisor is responsible for overseeing the Accounts Receivable department, providing support to staff, managing collection operations, and ensuring departmental goals are met.
Health CareOncology
Responsibilities
Oversee Account Receivable operations and departmental staff in all functional areas of oversight
Conduct and/or attend departmental and business office meetings as required
Assist Business Office Manager in maintaining workflow to ensure that departmental goals are met
Maintain strict confidentiality related to employee and patient records
Develop and maintain training materials and conduct training and mentoring sessions for new and existing staff
Collaborates with staff, Team Lead(s) and/or upper management to achieve improvements within the billing office and department
Assists Team Lead(s) with staff recruitment and orientation of new hires
Maintains, creates, and implements processes and protocols for the insurance follow up department
Assists Team Lead(s) in the performance review processes and advises on merit increases, promotions, and disciplinary action of employees within the department
Assigns duties and monitors work of Team Leads and all Insurance Follow Up staff, including on site and/or offshore teams
Oversees and approves Adjustments, Refunds and Bad debt requests as needed
Assists Team Lead(s) and/or management in accountability measures or with drafting action plans for departmental staff
Oversee and assist Team Lead(s) with addressing questions and with various aspects of account receivable functions, including monitoring and interpreting insurance reimbursements, denials, credits, and refunds across all functional areas of the billing office
Performs and/or oversees productivity tracking on staff and audits staff and Team Lead(s) to ensure appropriate documentation in PM systems and ensuring accurate claims progression
Actively hosts, coordinates and/or participates in A/R calls with the sites, practice administrator(s) and/or physicians
Reports performance deficiencies to the manager and collaborates to help address or resolve problems
Ensures pre-, post and final pay reviews, medical records requests and audits for various payers are responded to within a timely manner, meeting payer demands and deadlines
Maintains current knowledge of all account receivable laws, regulations and activities and collaborates with department lead(s) and management to facilitate departmental operations
Assists employees and management with day-to-day operations, questions, issues, and/or problem resolution
All other duties as assigned
Qualification
Required
High school diploma or equivalent
Minimum of two years' experience in account receivable functions, protocols, and processes, preferably in the medical field
Preferred
Associate degree preferred
Company
Cancer Specialists of North Florida
Cancer Specialists of North Florida is a medical practice company providing medical oncology and hematology services.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Mehdi Moezi. MD, FACP
Partner Physician
Recent News
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2025-11-16
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2024-11-08
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