Emory Healthcare · 2 months ago
Manager, Revenue Cycle Applications (Epic Resolute Professional Billing)
Emory Healthcare is a leading health organization that offers a supportive environment for professional growth. They are seeking a Manager for their Revenue Cycle Applications team, who will lead Epic PB Analysts and ensure the effective management of revenue cycle solutions while overseeing operational and administrative duties.
Health CareMedical
Responsibilities
Maintains a comprehensive understanding of Emory's Epic Resolute Professional Billing Revenue Cycle applications and their integrations to ensure support of modifications, new functionality and new systems
Oversee the deployment, monitoring, maintenance, development and support of all Revenue Cycle systems and components
Review revenue cycle systems and component performance objectives to determine operating costs, productivity levels, and upgrade requirements
Maintains a comprehensive knowledge of regulatory and security requirements and ensure compliance to Meaningful Use standards, HIPAA, etc. Provide direct oversight for staff and assist them in managing performance and productivity measurements
Supports resource management efforts such as hiring and separation, performance evaluations, coaching and counseling, wage and salary administration, employee orientation and training
Continuously evaluate the team structure and skill sets to ensure it aligns with business process, tactical planning and strategic vision
Establish effective working relationships with all relevant vendors coordinating contract management, knowledge transfer, support services, and strategic planning and maintains vendor performance report cards, to consistently measure vendor contribution and solution effectiveness
Develop and maintain executive relationships within vendor corporations to support defined escalation procedures
Promote the highest level of customer service expectations throughout the health system by anticipating and responding to the health information technology needs of IT customers
Develop partnerships with executives, faculty, and staff on ongoing customer and service delivery programs
Qualification
Required
Bachelor's degree in Information Technology or equivalent, plus 4 years experience in health care information technology including project management, personnel management, and application production support
Knowledge and experience of clinical processes and functions
Experience in a healthcare or academic medical center environment highly preferred
Must have experience managing complex revenue cycle
Experience with system design, development and optimization from business requirements through day-to-day management
Proven record of effectively communicating at all organizational levels, understanding the institutions business, missions and goals, and translating those goals into information technology initiatives
Previous leadership experience required
Experience managing and working knowledge of a variety of platforms and of system deployment in a heterogeneous environment with a clear vision of how to use information technology to improve productivity, performance and delivery of service
Experience managing large projects
Preferred
Epic Certifications -- the ideal candidate will have at a minimum be certified in Resolute Professional Billing w/ SBO
Additional Epic Certifications in areas such as PB Claims and Remits or PB Charge would stand out as well
The ideal candidate will bring a combination of people leadership skills and technical acumen with Epic PB to be an effective manager
Benefits
Comprehensive health benefits that start day 1
Student Loan Repayment Assistance & Reimbursement Programs
Family-focused benefits
Wellness incentives
Ongoing mentorship, development, and leadership programs
And more
Company
Emory Healthcare
Emory Healthcare is the largest healthcare system in the state of Georgia., United States.
H1B Sponsorship
Emory Healthcare has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (48)
2024 (68)
2023 (30)
2022 (25)
2021 (12)
2020 (7)
Funding
Current Stage
Late StageRecent News
2025-09-01
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