Coinbase · 2 months ago
Technical Account Manager
United States
Full-time
Remote
Mid, Senior LevelCoinbase is on a mission to increase economic freedom in the world through its emerging onchain platform. They are seeking a Technical Account Manager to cultivate technical relationships with institutional clients, ensuring that Coinbase's offerings meet and exceed client expectations while collaborating with various internal teams.
BitcoinBlockchainCryptocurrencyFinTechTrading Platform
Responsibilities
Own all technical and product initiatives for assigned accounts, working with Sales and Account Managers to ensure client retention and increase enterprise account penetration
Maintain relationships with 50+ clients to provide comprehensive Tier 1-3 coverage
Collaborate with Account Managers to map account structures, identify decision-makers, and establish technical operation touch points
Gather product requirements from customers and champion these within Coinbase Product and Engineering teams
Work closely with product teams to provide customers with product roadmap updates
Develop scalable tactical and strategic solutions to address clients’ technical needs and gaps
Build a deep understanding of customer environments and operational constraints, ensuring customer configurations are documented and integrated into the product development lifecycle
Work with assigned accounts to establish well-defined technical and business processes for both cloud and on-premise deployments
Coordinate go-to-market strategies for new product features to optimize the customer experience
Provide detailed reviews of operational performance, metrics, and service disruptions to both management and customers
Offer API development support and best practices guidance to clients during onboarding, covering all Coinbase API suite product lines
Assist Engineers in troubleshooting technical issues and service outages for assigned accounts
Escalate service outages to Coinbase senior management to ensure timely resolution
Create, document and review tools necessary to effectively sell clients on new integrations and products via APIs and developed software
Qualification
Required
Bachelor's Degree in Computer Science, Mathematics, or related field required
Expertise in the cryptocurrency and blockchain space, including familiarity with digital asset infrastructure
Extensive experience with enterprise software architecture, distributed systems, cloud infrastructure (potentially including AWS), and real-time data processing
Hands on experience working with standard trading API protocols including FIX, REST, Websockets, and JSON RPC is required
Essential experience includes integration with traditional financial (TradFi) or crypto exchanges, particularly utilizing FIX protocol. Experience with binary protocols and multicast is also advantageous
Understanding of general market dynamics and participants and experience with future and option markets is required
Understanding of the importance of latency for clients and impact on trading strategies
Proficiency in modern programming languages and familiarity with technologies used for building high-speed trading platforms
Exceptional interpersonal skills. Ability to engage C level decision makers on product and technology
Ideal candidate must be self-motivated and develop a deep understanding of Coinbase product and technical stack
Organised and analytical. Able to distill sophisticated and ambiguous requirements into clear results
Company
Coinbase
Coinbase is a crypto exchange and wallet platform that allows merchants and consumers to buy, sell, and store digital currencies.
Founded in 2012
1001-5000 employees
H1B Sponsorship
Coinbase has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (181)
2024 (92)
2023 (96)
2022 (284)
2021 (183)
2020 (66)
Funding
Current Stage
Public CompanyTotal Funding
$4.45BKey Investors
ARK Investment ManagementTiger Global ManagementIVP
2025-08-05Post Ipo Debt· $2.6B
2025-03-04Post Ipo Equity· $8M
2024-03-13Post Ipo Debt· $1.1B
Leadership Team
Brian Armstrong
CEO & Co-Founder
Alesia Haas
CFO
Recent News
2026-01-20
2026-01-20
2026-01-20
Company data provided by crunchbase