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Williams Lea · 2 months ago

Remote E-Billing Analyst

United States

Full-time

Remote

Mid, Senior Level

$26/hr - $28/hr

2+ years exp

Williams Lea is a global leader in delivering efficient business processes in complex environments. The e-Billing Analyst will manage invoice submissions and resolve e-billing issues for law firm clients, requiring excellent communication and customer service skills in a fast-paced setting.

Business DevelopmentConsultingFinancial ServicesOutsourcingProfessional ServicesRecruiting

Responsibilities

Work directly with the client’s E-billing Manager on any ad-hoc e-bill related management/client requests

Responsible for the submission of electronic invoices and accruals to clients on monthly basis, overseeing the transition of clients to e-billing, and providing follow-up support to attorneys, and clients in all aspects related to electronic billing

Handle heavy volume of highly complex e-submission assignments for key corporate clients; ensure all client guidelines, internal protocol, and firm's guidelines are followed during submission process

Act as liaison between billing attorney/secretarial staff, and clients' staff assigned to electronic billing by providing expert level subject matter support

Liaise with billing attorney/secretary, and client representatives in the resubmission of invoices; ensure corrective action is in place for future submissions

Populate, maintain, and update data for assigned clients in the billing system and clients' external web applications; ensure all relevant information is updated and correlated in the firm's billing system

Work collaboratively with department's supervisor to support e-billing systems by adding/removing user accounts, resetting passwords, assigning proper security levels, entering budgets, status reports, and matter profiles in various sub-systems

Perform ad hoc analyses of complex client accounts regarding collections, rates, and reduced and rejected invoices

Promote effective work practices, working as a team member, and show respect for co-workers

Qualification

E-Billing experienceAderant softwareExcel proficiencyAccounting knowledgeCustomer serviceCommunication skillsProblem-solvingTeam player

Required

Associate Degree or advanced degree preferred with concentration in Business, Accounting, or Finance. Commensurate experience may be considered in lieu of education, based upon candidate's overall employment history

Minimum two years of hands-on e-Billing experience in a law-firm or professional organization required. Four years of experience preferred

Aderant, Elite, LawTime (or equivalent) legal accounting software experience

Hands on familiarity with multiple e-billing vendor systems and outside counsel guidelines

Strong technology and office skills, including advanced proficiency in Excel, Word and Outlook, and ability to create, edit, and present complex data, analyses, and ad hoc reports

Excellent written and verbal communication skills along with an aptitude for working with numbers and being a team player

Detail-oriented with a customer service approach and attitude for problem-solving

Anticipate work needs, organize workflow; follow through with minimal direction and follow up independently

Multi-task, use time efficiently and perform professionally and at a high level under tight deadlines and in a fast-paced ever-changing work environment, and successfully prioritize and adapt to changing demands

Flexibility to adjust to varied situations and possibly work weekends or evenings as needed

Able to influence/steer at a senior and executive level within and outside client groups