NEOGOV · 2 months ago
Employee Engagement Manager (Employment Services Manager I)
Michigan, MI
Full-time
Onsite
Mid, Senior Level
$96K/yr - $110K/yr
4+ years expNEOGOV is a part of the City of Detroit's Human Resources Department, seeking a highly motivated Employee Engagement Manager to drive employee engagement strategies. The role involves collaborating with stakeholders to foster a culture of engagement, operationalizing measurement tools and programs, and providing consultation and support services in HR.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Oversee the city of Detroit’s employee engagement measurement tools and programs - partnering closely with the HR Leadership, Employee Services consultants and business leaders to deliver data driven insights and approaches to align employee engagement with business objectives and employees’ greatest areas of interest
Collaborates with internal and external key stakeholders to develop and implement change management initiatives, and human resources policies and programs in support of city-wide initiatives
Conceptualizes and develops HR strategies, processes and procedures to increase customer service efficiencies
Consult on other measurement initiatives, such as survey design, program evaluation or focus groups
Cultivate an inclusive, motivational, empowering and performance-oriented work environment, consistent with our values
Develops a good working knowledge of assigned business areas and the operating processes and procedures within the City
Experience with EEO reporting, compliance, and analysis to ensure adherence to federal, state, and local regulations
Integrate employee engagement data with other initiatives (both within HR and the city of Detroit overall) provide analytics and insights
Maintain up-to-date knowledge and an on-going understanding of engagement trends and best practices
Manage internal stakeholders and external vendors
Manage, monitor and ensure performance to budget
Manages assigned special projects and programs
Proactively develops solutions; facilitates problem solving among different individuals/groups to reach effective outcomes
Provides human resources consultation and support services including, but not limited to employee relations, position management, employee engagement, and employee development
Pursue technology enhancements to improve manager action planning and comments analysis
Supervises the Engagement Team, providing leadership, guidance, and support to drive employee engagement initiatives
Support the employee engagement survey process, including survey item design, survey administration, report and/or dashboard design and data analytics
Track and measure progress against employee engagement initiatives and collaborate with ESC’s to make recommendations and ensure sustainability
Oversee and enhance the employee recognition program to celebrate contributions and achievements across the organization
Lead volunteer engagement efforts, partnering with internal and external stakeholders to create meaningful opportunities for employees to give back
Provide guidance and support to ERG leaders, ensuring alignment with company goals and fostering an inclusive workplace culture
Qualification
Required
Bachelor's degree with major in human resources, business, management, organizational development, or Human Resources
Significantly advanced levels of responsibility and four plus (4+) years of human resources experience in any combination of the following components: compensation, recruitment/staffing, benefits, HRIS experience, employee Resource, training and development, and organizational development
Preferred
Extensive experience in HR, specifically talent management and employee engagement
Strong data and talent analytic skills/ mindset with a deep understanding of HR data
Excellent People Manager Skills - ability to direct, empower, lead, and hold employees accountable
Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook), Office 365, Smartsheet, Canva, and Adobe Pro
Excellent verbal and written communication skills
People Analytics Experience - knowledge and understanding of human resources analytics and reporting with the ability to drive business value from quantitative insights; experience in researching complex problems with large data sets; simplifying quantitative data to tell a story to stakeholders
Project Management - proven project management skills, with ability to manage multiple deliverables and develop tactical delivery plans
Promotes Customer Focus – is aligned to what our customers need as well as what the business needs
Fosters Innovation and Change – fosters innovation and encourages intelligent risk taking to ensure industry leadership and competitive advantage; provides change leadership expertise; proven expertise in business transformation and managing through change
Promotes Collaboration – fosters an environment that encourages and reinforces collaboration, working across organization boundaries and sharing information and resources to achieve common goals
Demonstrates Learning Agility – learns from experience/agile in adapting to new and different situations
Demonstrates Ability to Consult and Influence - able to influence and bring the right people together for decision making; considers the upstream and downstream impacts
Benefits
Medical - Eligible for hospital, surgical, and prescription drug benefits.
Dental
Vision
Life Insurance - Optional group insurance available to employee and their family. The City pays 60% of premium for first $12,500 of employee life insurance. Employee may purchase, at own expense, life insurance for spouse and each dependent.
Long-Term Disability Insurance (Income Protection Plan) - The City offers disability insurance through payroll deductions for persons who become disabled and who are not yet eligible for a service retirement.
Sick Leave
Vacation
Holidays
The City also has the following paid and unpaid leaves; funeral leave, Family and Medical Leave, jury duty, military duty leave, unpaid personal leave
City Employees Retirement System As a regular City employee you automatically become a member of the General Retirement System. This entitles you to a retirement allowance after: Completion of thirty (30) years of service; At age sixty (60) if you have at least ten (10) years of service, or At age sixty-five (65) with eight (8) years of service. In the event of disability, other eligibility rules apply); An early, actuarially reduced, retirement is offered after you have attained at least twenty-five (25) years of service; Employees are vested after ten (10) years of service, regardless of age.
Employees have many opportunities for growth and career advancement throughout all City departments and divisions.
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
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