Metergy Solutions · 2 months ago
Director, Internal Operations
Exton, Pennsylvania
Full-time
Onsite
Director/ExecutiveMetergy Solutions, LLC is one of North America’s leading submetering providers, offering innovative solutions for utility consumption measurement. The Director of Internal Operations will oversee billing and account integration teams, ensuring seamless service delivery and fostering collaboration across departments during a period of significant growth.
BillingConstructionElectrical Distribution
Responsibilities
Provide the leadership, management, and vision necessary to ensure the company has and retains the right team effectively grow the recurring revenue operations
Mentor and develop internal operations teams to foster a culture of continuous learning and improvement and lead team members to encourage maximum performance and dedication
Be a key driver of cultural change in the organization, as an advocate and driver of continuous improvement
Oversee ongoing operations, priorities, procedures and initiatives for the internal operations teams
Responsible for key performance indicators and reporting to support budget and operational metrics
Monitor and manage capacity, risks, and performance of your team to maintain service levels
Analyze existing internal operations processes to identify bottlenecks and to implement best practices to streamline workflows and improve overall performance
Manage and lead improvement initiatives that advance Metergy’s growth plan
Supporting leadership team in addressing our 'documentation debt'
Oversee internal operations departments’ financial performance and manage budgets to optimize cost-effective operations
Foster strong collaboration with other departments and offices, including working closely with the Director of Field Services-US to ensuring initiatives align and support overall organizational success
Leverage teams and leaders across the organization in knowledge sharing and support
Act as the Exton office Champion for the transition to new billing application software
Qualification
Required
University degree
Demonstrated leader through growth and change, ability to elevate and develop team members
Strong project management and problem-solving skills, with knowledge of project management standards, processes, procedures and guidelines
Strong strategic planning and organizational skills
Demonstrated skill in managing project budgets and timelines
Excellent analysis, problem-solving, team, conflict management and time management skills
Ability to set clear expectations, manage team performance and build high morale among team members
Excellent written, communication and interpersonal skills
Team player with positive attitude and focus on results and business growth
Benefits
Excellent health coverage and life insurance benefits – no waiting period!
Company-paid Long-Term Disability and Basic Life Coverage
Flexible Spending Account (FSA) options
401K plan with immediate company match
Generous Paid Time Off Plan plus 10 paid holidays
Summer hours to enjoy the weather
Regular Social events - happy hours, summer & holiday parties, & more
Company
Metergy Solutions
Metergy Solutions is a full-service submetering provider.
Founded in 2005
201-500 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase