Apply on Employer Site

UF Health Jacksonville · 2 months ago

Customer Service Rep-OBGYN-Mandarin-Full-Time

Jacksonville, Florida

Full-time

Onsite

Entry Level

1+ years exp

UF Health Jacksonville is a healthcare organization seeking a Customer Service Representative to support patient and provider interactions. The role involves performing clerical functions, managing patient records, scheduling appointments, and providing excellent customer service to patients and families.

EducationHealth CareHospital

H1B Sponsor Likely

Responsibilities

Prepares and maintains all clerical aspects of the medical records through established guidelines

Perform accurate registration interview with direct data entry to facilitate full registration for all new patient appointments and up to date information on all established patients across multiple provider specialties as assigned

Maintains patient scheduling functions, and sets patient appointments through established guidelines

Receives and directs messages, (electronic, in person and telephone calls) to the appropriate personnel. Makes contacts to other departments, physicians, patients and other outside organizations as necessary for the departmental/practice operations

Keys patient dispositions, diagnostic codes, patient orders, charges and payments as defined in the electronic medical record

Performs cashiering functions as it relates to co-payments or other patient payments/collections. May perform routine clerical duties for the department

Provides excellent customer service for patients/families/representatives and other members of the treatment team

Participates as an active care team member in the coordination of patient care

Qualification

Data entryClerical skillsCustomer serviceHealthcare experienceCommunication skills

Required

2 years-Data entry

1 year-Clerical/customer service -ideally in a health care related industry

Third party payors and computer experience for inputting data and reviewing patient demographic material

Company

UF Health Jacksonville

UF Health Jacksonville is an academic health center that provides health professional and clinical research education.

Founded in 1870

Jacksonville, Florida, USA

1001-5000 employees

https://ufhealthjax.org

H1B Sponsorship

UF Health Jacksonville has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (13)

2024 (11)

2023 (18)