Zonda · 4 hours ago
Customer Success Manager
Denver, CO
Full-time
Hybrid
Mid Level
3+ years expZonda is redefining the future of housing and is seeking a Customer Success Manager focused on the Builder/Finance segment. The CSM will maintain strong relationships with industry leaders and ensure a positive client experience in a fast-paced environment.
Computer Software
Responsibilities
Tech-savvy presenter: Enjoys showcasing and comfortable leading online demonstrations
Strong communicator: Excellent communication and organizational skills
Platform experience: Familiar with Apple products; iPad and iOS
Collaborative mindset: Thrives in team environments and values collective success
Fearless connector: Confident in phone, in-person, and digital communication
Training enthusiast: Passionate about educating clients on tools and features
Client-centric: Understands client needs and aligns them with the best solutions
CRM proficient: Experienced with platforms like Salesforce and Gainsight
Qualification
Required
B.S. or B.A. Desired
3-5+ years' experience in customer success or similar customer facing role
Professional demeanor and organizational skills, a must
Excellent verbal communication skills, ability to build rapport quickly with clients
Strong technical skills and CRM experience required, preferably experience with Salesforce and Gainsight
Team player with a customer focused mindset
Willing to travel up to 25%
Preferred
Experience with or interest in learning about the housing industry, specifically new home development
Benefits
Comprehensive benefits package (Medical, Dental, Vision)
100% Company paid Life Insurance, Long Term Disability, and Short-Term Disability coverage
401k with company match
Paid vacation and general holidays
Employee Assistance Program (EAP)
Live Meditation Sessions
Employee Recognition Platform
Virtual Wellness Program
Hybrid Work Environment – and always will be!
Company
Zonda
Zonda provides data-driven housing market solutions to the homebuilding and multifamily industries.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Jeffrey Meyers
CEO
Derin Bluhm
Chief Technology Officer
Recent News
2025-12-18
Company data provided by crunchbase