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Northwestern University · 2 weeks ago

Program Assistant 2 - CTD

Evanston, IL

Part-time

Onsite

New Grad, Entry Level

$42K/yr - $45K/yr

Northwestern University is a non-profit center dedicated to serving the gifted community through its Center for Talent Development (CTD). The Program Assistant will provide administrative, clerical, and client assistance support for online educational programs for students ranging from Preschool through grade 12.

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Responsibilities

Documents & Databases: Proofs for spelling & grammar. Enters information into spreadsheets and/or databases. Compiles routine reports, statistics, tables, charts, etc. from readily available information

Website: Coordinates content maintenance of websites &/or blogs

Human Resources: Provides information on HR policies & procedures. Tracks hiring and on-boarding documentation for temporary staff. Reviews, routes, and manages applications of temporary applicants through MyHR

Learning Management System: Provides basic online and telephone-based support to families and teachers related to use of CTD’s online platforms; triages and escalates as needed more complex issues to IT support personnel

Contacts: Provides information via phone, e-mail, mail, etc. Represents supervisor in routine/standard situations with various levels of personnel both internally and externally. Assists teachers in obtaining instructional texts and specialized software

Supervision: Coordinates work of temporary and/or part-time Northwestern University student workers, etc

Miscellaneous: Performs other duties as assigned

Qualification

Microsoft OfficeLearning Management SystemData ManagementWritten CommunicationOral Communication

Required

Provides a variety of administrative, clerical, and client assistance support for Online educational programs for students ranging from Preschool through grade 12

Managing email and phone communications

Managing data in databases

Collecting and organizing secure records

Preparing agendas

Updating information on web pages

Assisting families, teachers, and supervisors with technical aspects of CTD's learning management system

Proofs for spelling & grammar

Enters information into spreadsheets and/or databases

Compiles routine reports, statistics, tables, charts, etc. from readily available information

Coordinates content maintenance of websites &/or blogs

Provides information on HR policies & procedures

Tracks hiring and on-boarding documentation for temporary staff

Reviews, routes, and manages applications of temporary applicants through MyHR

Provides basic online and telephone-based support to families and teachers related to use of CTD's online platforms

Triages and escalates as needed more complex issues to IT support personnel

Provides information via phone, e-mail, mail, etc

Represents supervisor in routine/standard situations with various levels of personnel both internally and externally

Assists teachers in obtaining instructional texts and specialized software

Coordinates work of temporary and/or part-time Northwestern University student workers

Performs other duties as assigned

Ability to conduct oneself in a professional, efficient, and polite manner

Demonstrated ability to work on multiple projects simultaneously

Demonstrated collegiality, customer focus, and initiative

Highly proficient in the use of Microsoft Office applications and willingness and ability to learn to use core CTD database and instructional software applications

Preferred

Bachelor's degree

Excellent attention to detail

Excellent written and oral communication skills

Benefits

Meaningful, competitive, high-quality health care plans

Retirement benefits

Tuition discounts

Comprehensive programs and services to help you and your family navigate life’s challenges and opportunities

Flexible work arrangements

Programs to help you locate and pay for quality, affordable childcare and senior/adult care

Employee career development

Variety of tools and resources for professional potential or continuing formal education

Company

Northwestern University

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Northwestern University is a private research and teaching university that offers academic programs across various fields of study. It is a sub-organization of Northwestern Athletics.

Founded in 1851