The RealReal · 3 days ago
Senior Specialist, FJW
Phoenix, AZ
Full-time
Onsite
Mid, Senior Level
$62K/yr - $67K/yr
7+ years expThe RealReal is the world’s largest online marketplace for authenticated, resale luxury goods. As a FJW Senior Specialist, you will oversee the authentication process for Fine Jewelry & Watches, ensuring accurate identification and pricing while managing product flow and training new specialists.
E-CommerceFashionLifestyleMarketplace
Responsibilities
Execute all aspects of the authentication process by accurately identifying colored stones and diamonds using GIA evaluation techniques as well as testing procedures used to determine precious metal purity
Research fair market value and market demand of branded and unbranded jewelry
Set list prices for branded and unbranded jewelry with direction and final approval from the Gemology and/or Jewelry Authentication team
Assist is training all new Sr. Specialists hired
QC product from Specialists when being challenged on harder pieces
Help manage the product sort on all received items
Adhere to first in, first out methodology to ensure all consignments are prioritized and product flows according to plan
Manage process flow of items awaiting price approvals
Evaluate, authenticate, and price highest risk jewelry within the FJW room (larger gemstones, engagement rings)
Gem identification experts to answer any questions for the rest of the team
Provide training, tips/tricks, and presentations on all difficult gemstones
Assist in the authentication process by locating brand identifiers (holograms, date codes, authenticity cards, and hallmarks) and evaluating quality of materials and construction
Qualification
Required
7+ years of fine jewelry & watch experience with some GIA classwork in lieu of GIA Certification
Experience with Diamonds required (selling, grading, pricing)
Experience with colored stones required (identification, pricing)
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence
Ability to speak effectively before groups of customers or employees of the organization
Preferred
GG certification from GIA preferred
Appraisal experience preferred
Benefits
$50 in monthly food credits to apply to snacks and meals that are available for purchase on site
Employee Stock Purchase Plan
401K with Company Match
Medical, Dental & Vision Insurance
Paid Parental Leave
9 Paid Company Holidays
Flexible Time Off (With Manager Approval)
State of the art, climate-controlled warehouse facility
Company
The RealReal
The RealReal is an online marketplace for authenticated and consigned luxury goods.
1001-5000 employees
H1B Sponsorship
The RealReal has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (5)
2024 (10)
2023 (10)
2022 (14)
2021 (8)
2020 (6)
Funding
Current Stage
Public CompanyTotal Funding
$356.87MKey Investors
GreyLion CapitalGreat Hill PartnersGreenspring Associates
2019-06-28IPO
2019-03-01Series H· $70M
2018-07-25Series G· $115M
Leadership Team
Rati Levesque
President & CEO
Frank Zhu
Chief Analytics Officer
Recent News
2026-01-14
headline.com
2026-01-14
Company data provided by crunchbase