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Atento · 2 months ago

(Social Media) Content Writer

Miramar, FL

Full-time

Onsite

Entry, Mid Level

2+ years exp

Atento is a multinational company that provides Consulting, BPO, and Contact Center services. They are seeking a Content Writer to develop written content for their Business Help Center and collaborate with Product Marketing Managers.

CRMOutsourcingSalesTechnical Support

Responsibilities

Develop written content for our Business Help Center that teaches people how to use the platform for Business monetization products

Work directly with Product Marketing Managers to develop new product support content, like Help Center articles, chatbot replies, and “how to” videos

Review and edit internal and external content created by Product Marketing Managers to ensure they are plainly written, jargon-free, and follow any required style guides and standards

Maintain various content databases ensuring they are always up-to-date and looking for ways to improve the efficiency of content storage

Support the Product Education team across any projects that may arise

Among others activities

Qualification

Paid social media marketingProfessional writing experienceECommerceDigital advertisingMulti-taskingCommunication skillsRelationship buildingFeedback integration