LVMH Perfumes & Cosmetics · 2 months ago
Accounts Receivable Credit/Chargeback Analyst
East Brunswick, NJ, USA
Full-time
Hybrid
Mid Level
$33/hr - $40/hr
3+ years expLVMH Perfumes & Cosmetics is a dynamic company in the cosmetics industry, inviting candidates to join their North America teams. The Accounts Receivable Credit/Chargeback Analyst will be responsible for monitoring customer accounts for timely payments, managing chargebacks, and maintaining positive relationships with customers while collaborating with various departments.
Cosmetics
Responsibilities
Contact customers with overdue accounts to collect payments
Identify and escalate high-risk accounts to management
Promptly send proofs of delivery for invoices/shipments claimed as non-receipt
Work closely with other departments, such as Sales and Customer Management while handling collection-related inquiries and concerns
Prepare reports on credit and collection activities
Actively monitor all customers for chargebacks related to outbound shipping and merchandise budgeted expenses
Work with and follow up on all potential and existing EDI related chargebacks. ie. UCC 128 labels, UPC/EAN Catalog, 856’s, 850’s, 860’s, Combining DC’s, Adjusting Bills of Lading (carrier changes), etc
Research/follow-up frequently, or as denoted in the Customer’s Vendor Manuals, and pursue collection of invalid claims. Must be able to understand the Customer Routing Guides to perform this function
Interact with Operations. EDI, Customer Management and Sales to try to determine and resolve root causes of chargebacks
Seek Sales approval, resulting in write off or credit issuance, of all open Destroyed in Field, Testers, and Markdown Allowances prior to month end closing
Maintain low balances on “unknown” claims by obtaining claim copies via customer portals or emailing
Perform Chargeback code changes timely and accurately
Maintain positive relationships with customers to ensure successful Settlement negotiations within the Retailers stringent guidelines
Notify Management of any internal or external issues that could affect Claim Balances creating negative trends
Perform additional tasks as required by Management
Qualification
Required
4-year College Degree required
In this position it is required that the individual be proficient in Excel (intermediate level)
has excellent organizational and communication skills
can effortlessly multitask
can successfully work independently
Preferred
Prefer 3 years of Accounts Receivable experience in the retail industry but not required for the ideal candidate
Company
LVMH Perfumes & Cosmetics
LVMH’s Perfumes & Cosmetics activities benefit from exceptional dynamism that relies on both the longevity and development of key lines, and on the boldness of new creations.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Ada Lien
Fresh Chief Executive Officer
Walter Bialik
CFO- LVMH Perfumes & Cosmetics Mexico
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