Apply on Employer Site

Belay Technologies · 4 months ago

Jr. System Engineer

Fort Meade, MD

Full-time

Onsite

Entry Level

$105K/yr - $200K/yr

7+ years exp

Belay Technologies is a certified Service-Disabled Veteran-Owned Small Business located in Columbia, Maryland, specializing in systems automation and full stack development. They are seeking a Jr. System Engineer to provide 24x7 support to an Operations Center for a suite of Identity, Credential, and Access Management (ICAM) systems, including monitoring systems and providing Tier 1 & Tier 2 support.

Information TechnologyProfessional NetworkingSoftwareVirtualization

No H1B

Security Clearance Required

U.S. Citizen Only

Responsibilities

Provide 24x7 support to an existing Operations Center for a suite of Identity, Credential, and Access Management (ICAM) systems

Monitor ICAM systems and provide Tier 1 & Tier 2 support

Support customers who are integrating with Enterprise and IC Attribute and Authorization services

Assist end-users to resolve access issues

Aid development teams in understanding and resolving issues with REST Services

Use JIRA for ticket management and provide support via email, chat, and phone

Qualification

Public Key Infrastructure (PKI)Attribute Based Access Control (ABAC)RESTful servicesSQLLinux operating systemsJIRACustomer supportTroubleshootingTechnical documentationIndependent work

Required

TS/SCI Clearance with polygraph

Bachelor's Degree in System Engineering, Computer Science, Information Systems, Engineering Science, Engineering Management, or related discipline

Seven (7) years' experience as a System Engineer in programs or contracts of similar scope, type and complexity

Five (5) years of additional System Engineering experience may be substituted for a bachelor's degree for a total of 12 years' experience

Experience with or knowledge of Online and telephone customer support

Experience with or knowledge of Public Key Infrastructure (PKI)

Experience with or knowledge of Attribute Based Access Control (ABAC)

Experience with or knowledge of Entitlements Management

Experience with or knowledge of LDAP directories

Experience with or knowledge of SQL and basic database querying abilities

Experience with or knowledge of RESTful services

Experience with or knowledge of Ticket tracking systems (e.g., JIRA, Redmine, ServiceNow)

Experience with or knowledge of Linux operating systems

Ability to analyze system applications and perform troubleshooting

Ability to understand and communicate complex software systems

Ability to modify Confluence pages and write technical documentation to support customers

Ability to assist with educating/training customers on software capabilities

Ability to assist with understanding and defining customer needs

Ability to work independently

Benefits

8 weeks paid leave - 4 weeks of personal leave, 3 Yay! days, take off on your birthday, 11 paid holidays and optional leave up to 6 days through Belay's volunteer program

10% matching in 401(k) contributions vested on day one

$5,000 annual training/tuition

Student Loan Repayment Program

100% company-funded HSA

Rich medical coverage (100% coinsurance)

Dental coverage including orthodontia

Up to $420,000 in life insurance, premiums 100% company funded

Amazon Prime, gym reimbursement, monthly lunches, games and prizes

Pet adoption program, generous referral bonus program, fun events, and more!