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ClinicMind · 2 months ago

Subject Matter Expert Billing Specialist - Work From Home

United States

Full-time

Remote

Mid, Senior Level

4+ years exp

ClinicMind is a company that focuses on delivering best-in-class collections and improving performance through their proprietary billing platform. They are seeking a Level 3 Billing Support / Billing Review Subject Matter Expert to handle complex billing concerns and support their growing client base.

BillingHealth CareMental HealthSoftware

Responsibilities

Handle high-level billing escalations and serve as a subject matter expert for complex claim issues

Review claims to identify errors caused by system setup or process gaps

Collaborate with SYSADMIN to correct systemic configuration issues and validate updates

Provide data and guidance on affected claims to billing teams and providers for manual resolution

Support provider and retention teams by explaining billing outcomes and corrective actions clearly

Document recurring issues and recommend workflow or system improvements

Mentor Level 1 and Level 2 billing support staff, sharing expertise and best practices

Lead or participate in small projects related to billing reviews, system changes, and process enhancements

Qualification

ClinicMind/Vericle softwareMedical billing experienceClaim review expertiseBilling workflows knowledgeAnalytical skillsCommunication skillsProblem-solving abilitiesProject management experienceMentoring skills