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Wolters Kluwer · 2 weeks ago

Account Relationship Manager Executive

Illinois, United States

Full-time

Hybrid

Entry, Mid Level

$96K/yr - $134K/yr

2+ years exp

Wolters Kluwer is a global leader in professional information services that combines deep domain knowledge with specialized technology. The Senior Account & Relationship Executive role involves managing a portfolio of accounts, negotiating terms, and driving revenue while ensuring high customer satisfaction.

BankingFinanceInformation ServicesInformation TechnologyLegalMobilePublishingSoftware

Responsibilities

Develop in-depth relationships with key decision-makers in assigned accounts

Conduct thorough needs analysis to align products/services to customer requirements

Negotiate terms and close sales with a high degree of authority

Develop and implement targeted sales strategies

Track and analyze sales performance metrics and tailor strategies accordingly

Conduct regular status meetings with clients to ensure satisfaction and identify opportunities

Provide detailed and accurate sales forecasts

Support clients during the implementation of products/services

Resolve complex customer issues promptly and effectively

Identify opportunities for upselling and cross-selling within the account portfolio

Qualification

Field Sales ExperienceAccount ManagementCRM Software ExpertiseNegotiation SkillsSales Strategy DevelopmentAnalytical SkillsProduct KnowledgeCommunication SkillsProblem-Solving SkillsRelationship Building