Chase · 2 months ago
Card Fraud Strategy - Rewards and Card ATO - Executive Director
201 N Walnut St, Wilmington, DE, 19801, US
Full-time
Onsite
Director/Executive
10+ years expChase is a leading financial services firm, and they are seeking an Executive Director within the Fraud Strategy Team. This role involves leading a team to design and manage fraud strategies while balancing risk mitigation with financial performance and customer experience.
BankingFinancial Services
Responsibilities
Manage and enhance Rewards and Card ATO Fraud strategies to drive the intended tradeoff between fraud mitigation, financial performance, customer experience, and operational efficiency
Regularly monitor fraud trends and customer frictions to identify opportunities to improve fraud strategy performance
Leverage internal and external data sources and advanced analytic tools to drive accurate fraud detection
Collaborate closely with broader fraud strategy team and other cross functional teams to leverage best practice and ensure control and compliance
Stay on top of the industry trends and adopt industry best practices
Build a high performing team through recruiting and developing talents
Qualification
Required
10+ years of experience in credit or fraud risk management
Excellent collaboration and partnership skills with proven track record in working well with internal teams and external partners
Ability to think strategically to come up with a vision for areas of responsibility, develop roadmaps and drive execution to balance short-term vs long-term solutions
Strong analytical thought leadership with the ability to leverage AI and machine learning to drive effective and innovative solutions
Strong process management and project management skills with the ability to drive capability development
Strong people leadership skills with proven track record of building a high performing team
Strong communication skills with the ability to communicate effectively and strategically to senior leaders and key stakeholders
Demonstrated strong curiosity to learn and attention to details to drive analytical and execution quality
Preferred
Product management experience is a plus
Company
Chase
Chase provides broad range of financial services. It is a sub-organization of JP Morgan Chase.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Mike McDonnell
Managing Director, Head of Chase Travel Platform Product
Nicole Sanchez
Managing Director, Consumer Bank, GM and Product Executive, Growth Financial Products
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