Apply on Employer Site

Steadily Insurance Company · 2 months ago

Director of Inside Sales

Overland Park, KS

Full-time

Onsite

Lead/Staff, Director/Executive

$200K/yr - $250K/yr

5+ years exp

Steadily Insurance Company is seeking a Director of Inside Sales in the Kansas City Metro area to lead the strategy and execution of sales operations for the inside sales team. The role involves managing sales managers, driving sales operations, setting KPIs, and collaborating cross-functionally to enhance sales performance.

Commercial InsuranceInsuranceInsurTechProperty Insurance

Responsibilities

Lead the Inside Sales Team: Directly manage a team of Sales Managers who oversee Steadily’s licensed inside sales agents, ensuring high performance, sales quality and consistent execution across the entire funnel

Drive Sales Operations Forward: Lead the strategy and execution of sales operations for the inside sales team — lead routing and scoring, performance dashboards, reporting, and process optimization

Own the End-to-End Sales Performance: Set and monitor KPIs for the entire sales organization — speed-to-lead, quote-to-bind conversion, premium per policy, upsell effectiveness — and implement strategies to improve them

Develop Leaders: Coach and mentor Sales Managers on people leadership, performance management, and process improvement; implement consistent training and QA standards across teams

Forecast and Report: Build and maintain detailed dashboards and pipeline forecasts; deliver actionable insights and recommendations to senior leadership on conversion trends, agent productivity, and campaign ROI

Cross-Functional Collaboration: Work closely with Marketing, Insurance and tech Product teams, and Client Experience to improve messaging, product competitiveness, and coverage options based on front-line feedback and data

Scale and Automate: Identify opportunities to automate manual workflows, enhance systems integrations, and improve the experience for both agents and prospects