CoStar Group · 4 days ago
Partner Success Manager, Visual Lease
Woodbridge, NJ
Full-time
Onsite
Mid Level
4+ years expCoStar Group is a leading global provider of commercial and residential real estate information and analytics. The Partner Success Manager is responsible for empowering corporate real estate brokers and lease administration teams to effectively use the company's solutions, driving partner enablement, adoption, and customer success.
AnalyticsCommercial Real EstateReal Estate
No H1B
Responsibilities
Serve as the primary point of contact for assigned partners, focusing on their enablement and success
Design and deliver onboarding, training, and certification programs tailored to corporate real estate lease management and lease accounting
Develop resources and best practices to help partners position and implement solutions effectively for their clients
Facilitate collaboration and knowledge sharing between partners and internal teams (product, engineering, customer success, etc.)
Help build joint strategic plans and partner scorecards to drive growth and maximize adoption and value derived from our solutions
Support partners in driving adoption of our technology solutions, ensuring alignment with client needs and success metrics
Collaborate with product, marketing, and customer success teams to create enablement materials and campaigns
Assist in organizing partner-focused events, workshops, and webinars to foster learning and engagement
Monitor deployment health and customer satisfaction with partner engagements; assess progress, identify risks, and create mitigating strategies
Build strong, trust-based relationships with broker partners, lease admin teams, accounting partners, and customer success teams, becoming a valued resource to the partner
Act as a strategic advisor to partners, helping them navigate challenges and leverage available resources
Gather feedback from partners to inform continuous improvement of enablement programs and product enhancements
Participate in ongoing reviews of partner projects and create shared action plans for continual growth
Monitor and report on partner enablement activities, solution adoption, and customer success outcomes, providing regular updates to Senior Manager of Customer Success for strategic alignment and performance tracking
Track KPIs such as partner engagement, training completion, solution deployment, and client satisfaction
Collect partner feedback and share user insights internally to increase overall partner performance
Qualification
Required
Bachelor's degree in business, Real Estate, Accounting, or a related field required from an accredited, not-for-profit, in-person college/university
4+ years of experience in partner enablement, customer success, professional services management, or technology partnerships within SaaS, corporate real estate, lease administration, or lease accounting
Demonstrated success in developing and executing partner enablement programs
Strong knowledge of and ability to interpret process for corporate real estate workflows, lease management platforms, and accounting solutions
Excellent communication, facilitation, and relationship-building skills
Analytical and detail-oriented, with strong organizational skills and the ability to multitask
Ability to work cross-functionally in a fast-paced, matrixed environment
Willingness to travel up to 25% as needed for partner engagement and events
Proven track record of commitment and success in previous employers
Preferred
Post-graduate degree or advanced certifications (i.e. MBA, CPA)
Experience with real estate technology platforms, lease administration software, and accounting systems
Familiarity with partner portals, CRM systems (e.g., Salesforce), and enablement platforms
Strategic thinker with a passion for learning and helping others succeed
Experience presenting complex solutions in an easy-to-understand manner
Benefits
Comprehensive healthcare coverage: Medical / Vision / Dental / Prescription Drug
Life, legal, and supplementary insurance
Virtual and in person mental health counseling services for individuals and family
Commuter and parking benefits
401(K) retirement plan with matching contributions
Employee stock purchase plan
Paid time off
Tuition reimbursement
On-site fitness center and/or reimbursed fitness center membership costs (location dependent)
Access to CoStar Group’s Diversity, Equity, & Inclusion Employee Resource Groups
Complimentary gourmet coffee, tea, hot chocolate, fresh fruit, and other healthy snacks
Company
CoStar Group
CoStar Group (NASDAQ: CSGP) is the provider of commercial real estate information, analytics and marketing services.
5001-10000 employees
Funding
Current Stage
Public CompanyTotal Funding
unknown1998-07-01IPO
Leadership Team
Andy Florance
Founder and Chief Executive Officer
Chris Lown
Chief Financial Officer
Recent News
bloomberglaw.com
2026-01-16
2026-01-09
Company data provided by crunchbase