iShare Inc. · 2 months ago
Customer Service Representative-Treasury Services
United States
Full-time
Remote
New Grad, Entry Level
$18/hr - $18/hriShare Inc. is a boutique IT consulting firm based in New Jersey, and they are seeking a Customer Service Representative for their Treasury Services. In this role, you will respond to customer inquiries related to financial transactions and ensure adherence to call procedures and service standards.
AdviceBusiness IntelligenceInformation Technology
Responsibilities
Respond to customer inquiries via phone regarding financial transactions
Follow structured call procedures and maintain high service standards
Provide accurate and professional solutions to customer concerns
Ensure high levels of accuracy and attention to detail
Work under supervision for routine tasks and general guidance for special assignments
Maintain professionalism and effective communication at all times
Qualification
Required
Strong customer service skills and ability to communicate effectively
Familiarity with banking products and payment systems
Ability to follow structured processes and maintain accuracy
Professional telephone etiquette and verbal communication skills
Ability to work flexible hours including nights, weekends, and holidays
Preferred
Experience in financial services or call center operations is a plus
Company
iShare Inc.
iShare is a NJ-based boutique IT consulting firm that offers strategic advisory, development, and staffing services designed for specific verticals: Chemicals/Manufacturing (general & specialty chemical product manufacturers), Pharma & Healthcare (hospitals, clinics, labs), Software (data visualization, HR, risk management), and Professional Services (HR firms, architects, doctors) industries.
Founded in 2017
11-50 employees
Funding
Current Stage
Early StageLeadership Team
Ankur Kumar Saxena
CEO
Company data provided by crunchbase