Apply on Employer Site

PATH · 2 months ago

Continuity of Care Quality Assurance

Philadelphia, PA, US

Full-time

Onsite

Entry, Mid Level

2+ years exp

PATH (People Acting to Help), Inc. is dedicated to helping individuals achieve a more independent and fulfilling life. The role involves providing quality services, coordinating linkages to other agencies, and assisting in the development and implementation of Quality Improvement activities.

Health CareMedicalNon Profit

Culture & Values

Responsibilities

Schedule intake assessments by screening individuals over the phone or through the walk-in clinic

Collaborate with financial liability department regarding insurance and billing issues

Provide linkages to other agencies and services as needed

Provide coverage of intake/crisis phones

Identify accessibility needs for individuals at the time of initial telephone contact & coordinate with treatment team in advance to ensure the needs are met

Utilize the ASAM criteria assessment tool with individuals who are in need of substance abuse services

Coordinate crisis and case management services with other staff in COC/Outpatient Department

Function as a member of the agency’s internal crisis team and after successful completion of mandatory training restrain, or place in restraints, those individuals who are unable to control themselves and present danger to themselves or others

Participate in crisis assessment to ensure individual receives necessary supportive intervention and assistance in managing and resolving the crisis and develop a crisis plan to assure coordination of recommended disposition

Notify supervisory staff of emergencies and urgent issues in a timely manner

Complete or assist others in completing an involuntary commitment petition

Make approved home visits

Complete Daily Case Conference and ensure timely follow up

Ensure all individuals seen through intake department are referred to appropriate services through regular review of the waitlist for each department

Communicate with your supervisor about individuals needing higher level review

Assist individuals with gaining access to needed psychiatric, medical, social, residential financial and other services as appropriate for the individual

Ensure collaboration with individuals’ treatment teams, including the psychiatrist when coordinating care

Maintain and update resource file

Provide support to the SUOP department in completion of CM activities

Identify individuals for BHSI and ensure timely completion and submission of all required documentation

Monitoring of all Service Provision reports to track & coordinate follow up

Other Duties as assigned

Qualification

Human Services degreeQuality Improvement experienceElectronic Health RecordProgram evaluation knowledgeBehavioral health proceduresAnalytical skillsBasic Word skillsBasic Excel skillsBasic PowerPoint skillsWriting skillsAttention to detail