Associate Staffing ยท 1 day ago
SAP Enterprise Technology Analyst
Associate Staffing is a regional utility provider focused on sustainable energy solutions and community-oriented initiatives. The Enterprise Technology Analyst will provide operational and project support for the Customer and AMI Technologies team, ensuring system stability and responsiveness during the S/4HANA implementation.
Staffing & Recruiting
Responsibilities
Provide daily support for ServiceNow incidents related to Customer and AMI Technologies
Work on enhancement requests and project tasks aligned with expertise in Customer and AMI systems
Respond promptly to incidents to prevent delays in the S/4HANA project
Collaborate with cross-functional teams to ensure smooth communication and knowledge transfer
Maintain operational efficiency and team availability during the S/4HANA implementation period
Qualification
Required
Minimum five (5) years of experience designing and configuring complex SAP solutions within the last ten years
Minimum three (3) years of SAP ECC 6.0 experience with EHP7 or higher
Minimum one (1) year of SAP CRM 7.0 experience with EHP3 or higher
IS-U CR&B expertise, with experience in one or more of the following areas:
Customer service
Device management, including smart meters and/or the Itron Networks UIQ stack
Rates and pricing
Billing and invoicing
Bill print
Workflows
FI-CA
Experience working with master data components and managing the business partner lifecycle
At least two (2) years of hands-on experience performing end-to-end functional, technical, and regression testing of complex solutions, including integrations with external systems
Experience using defect tracking tools such as ServiceNow or JIRA
Experience participating in business requirement reviews and blueprint sessions
Ability to translate business requirements into detailed functional specifications
Experience collaborating with technical teams (ABAP developers) to define and refine functional specifications for custom developments
Ability to create process flow diagrams based on business requirements
Experience debugging custom code and working independently within a project team
Strong communication skills, with the ability to convey complex technical concepts clearly to project stakeholders
Preferred
Bachelor's degree in Computer Science, Management Information Systems, or a related field
Strong analytical and problem-solving skills
Experience leading business requirement reviews and blueprint sessions
Experience working in an agile development environment
Experience designing and configuring complex IS-U rates, rate categories, and billing schemas
Electric utility industry experience supporting any of the following systems:
SAP S/4HANA
SAP CX (Customer Data Cloud, Marketing Cloud, Sales Cloud, Service Cloud)
OpenText Document Presentment
Itron Meter Data Management System (MDMS) IEE 10.3 or higher
MDUS/ISAIM EhP7 or higher
Company
Associate Staffing
Associate Staffing is a professional staffing firm providing top technology and financial talent to Fortune 500, 1000, and mid-market firms nationwide.