OpenAI · 1 week ago
Product Manager, IT
San Francisco, CA
Full-time
Hybrid
Senior Level, Lead/Staff
$325K/yr - $405K/yr
10+ years expOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. As a Product Manager, you will lead the vision, strategy, and execution for internal systems and platforms that enable secure, reliable, and efficient operations while collaborating with IT, engineering, and security teams to enhance productivity across the company.
Agentic AIArtificial Intelligence (AI)Foundational AIGenerative AIMachine LearningNatural Language ProcessingSaaS
Responsibilities
Define and evolve product vision and roadmaps for core internal systems and platforms
Ensure tools enable productivity, scale securely, and deliver a seamless employee experience
Align priorities across IT, engineering, security, workplace and operational teams
Translate operational workflows and technical constraints into clear product requirements
Partner with engineering, security, and IT teams to ship reliable, well-designed systems
Use OpenAI models and existing internal capabilities to simplify processes, reduce toil, and increase autonomy and efficiency
Validate impact in production, and scale improvements over time
Define success metrics and measure user experience, operational efficiency, and system reliability
Use data, telemetry, usage insights, and feedback loops to drive prioritization and continuous improvement
Deliver measurable reductions in friction and support effort
Develop deep understanding of identity, access, onboarding, endpoint, and network systems
Understand systems end-to-end, from identity and access to endpoints and network surfaces
Serve as a voice of the user, balancing usability, scale, reliability, and security requirements
Qualification
Required
10+ years of product management or closely related experience, including leading complex, cross-functional products or platforms in high-growth or enterprise environments
A strong record of driving product strategy and execution for complex internal systems and applications, taking products from 0 to 1 and scaling from 1 to 10
Systems thinking and technical depth to partner with IT, platform engineering, and security
Lead with clarity and curiosity, guide autonomous teams, bring focus in ambiguity, define measurable outcomes, and iterate based on user feedback and data
A software engineering background with an understanding of modern architectures, APIs, Python, and front-end frameworks such as React, enabling close collaboration with engineering teams
Thrive in fast-changing environments where secure, reliable, and intuitive systems power people's ability to do their best work
Excited to build on OpenAI models and internal agentic platforms, and to use our own technology to improve how we operate
Preferred
Experience applying AI and agentic technologies to build intelligent systems that automate workflows, improve reliability, and enhance the employee experience
Working knowledge of enterprise and infrastructure domains such as identity, access, endpoint, and network systems, and how they integrate through APIs and shared platform services
Proficiency using data, telemetry, or lightweight code to prototype automation, measure impact, and drive continuous improvement across IT, engineering, and security environments
Benefits
Relocation assistance
Company
OpenAI
OpenAI is an AI research and deployment company that develops advanced AI models, including ChatGPT. It is a sub-organization of OpenAI Foundation.
201-500 employees
H1B Sponsorship
OpenAI has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2024 (1)
2023 (1)
2022 (18)
2021 (10)
2020 (6)
Funding
Current Stage
Growth StageTotal Funding
$79BKey Investors
The Walt Disney CompanySoftBankThrive Capital
2025-12-11Corporate Round· $1B
2025-10-02Secondary Market· $6.6B
2025-03-31Series Unknown· $40B
Leadership Team
Fidji Simo
CEO, Applications
Sam Altman
CEO & Co-Founder
Recent News
2026-01-25
MIT Technology Review
2026-01-25
MIT Technology Review
2026-01-25
Company data provided by crunchbase