Premier Medical Resources · 2 months ago
Patient Collections Specialist (Facilities)
Houston, TX
Full-time
Onsite
Entry Level
1+ years expPremier Medical Resources is a healthcare management company headquartered in Northwest Houston, Texas, and they are seeking a Patient Collections Specialist to join their team. The role involves managing and contacting individuals with unresolved bills to collect payments, while maintaining confidentiality and resolving outstanding claims.
EmploymentHealth CareRecruiting
Responsibilities
Maintains confidentiality of medical records
Answers billing office phone calls including requests for information and claim review
Initiates contact to patients with past due balances
Resolves outstanding claims and appeal any denied or unpaid claims
Works with appropriate individuals to resolve discrepancies
Processes and posts patient payments daily to ensure account balances correctly reflect the current balance due
Researches and processes all refund requests within the insurance contractual obligations and state and federal laws
Interprets department policies and procedures to personnel, patients/family members, etc., as necessary
Supports the Account Recovery Specialist team
Performs other related duties as assigned
Qualification
Required
Maintains confidentiality of medical records
Answers billing office phone calls including requests for information and claim review
Initiates contact to patients with past due balances
Resolves outstanding claims and appeal any denied or unpaid claims
Works with appropriate individuals to resolve discrepancies
Processes and posts patient payments daily to ensure account balances correctly reflect the current balance due
Researches and processes all refund requests within the insurance contractual obligations and state and federal laws
Interprets department policies and procedures to personnel, patients/family members, etc., as necessary
Supports the Account Recovery Specialist team
Performs other related duties as assigned
Demonstrates critical thinking skills, ability to organize and resolve outstanding delinquencies
Demonstrates decision-making skills based on accurate information and/or analysis of data
Strong communication skills and problem-solving skills
Solid knowledge of medical terminology, technical job knowledge, CPT codes, ICD-10 codes and procedures
Ability to adapt and work effectively in a fast-paced environment
Proficient use of Microsoft Office suite including Word, Outlook, and strong Excel skills
High School Diploma or GED
One (1) year of experience in billing collections in a hospital setting
Benefits
3 Medical Plans
2 Dental Plans
2 Vision Plans
Employee Assistant Program
Short- and Long-Term Disability Insurance
Accidental Death & Dismemberment Plan
401(k) with a 2-year vesting
PTO + Holidays
Company
Premier Medical Resources
Premier Medical Resources is a recruiting company that specializes in the placement of healthcare practitioners.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Kayla Ho
Executive Assistant To Chief Executive Officer
Linh Nguyen, SHRM-CP
HR Business Partner
Company data provided by crunchbase