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UF Health · 2 months ago

Donation Advocate | LifeQuest (Jacksonville) | Variable | Full-Time

Gainesville, FL

Full-time

Onsite

Entry, Mid Level

1+ years exp

UF Health is seeking a Donation Advocate who will primarily advocate for organ, eye, and tissue donation by engaging with potential donor families. The role involves facilitating discussions about donation, providing emotional support, and responding to donor referrals while being sensitive to diverse backgrounds.

Health CareMedical

Growth Opportunities

Responsibilities

Advocate for organ, eye and tissue donation through notification of donation intent with potential organ donor families or obtaining authorization for donation from donor families on potential donors who have not declared their donation intent

Obtain a past medical social history when able

Articulate information in an easily understood and accurate manner to families whose ability to process information is impaired by emotionally traumatic circumstances

Coordinate and facilitate emotional support during and after the discussion of the donation process

Remain aware and sensitive to diversity of all kinds while working with families and hospital staff

Serve as the primary first responder to donor referrals from partner hospitals

Respond to referrals as outlined in standards of practice within LifeQuest policies

Perform extensive monthly on-call duties for 24-7 referral response to hospitals as determined by senior leadership

Qualification

Registered NurseMaster’s Degree in Social WorkClinical PsychologyElectronic Device ProficiencyCultural SensitivityInterpersonal Communication

Required

A Registered Nurse or Master's Degree in Social Work or Clinical Psychology; OR

A Bachelor's Degree in related allied health field with a minimum of one year of practical experience in an acute health care setting, hospice, bereavement counseling center, chaplaincy, palliative care, or equivalent work experience with active involvement in issues involving death, dying, grief and loss; OR

Candidates who meet minimum qualifications for an organ procurement coordinator position or hospital services coordinator; OR

A candidate with Associate degree and one year of applicable work experience within an OPO or tissue bank that involved interaction with donor hospitals, referral response, and requesting consent for donation options with families

Must be able to demonstrate outstanding interpersonal communication skills in order to interact with grieving families in a supportive, empathic manner while taking into consideration actual or potential cultural diversities

Ability to comfortably use electronic devices to access and utilize database, draft letters, send/receive email, and access the Internet and community for vital information/resources to assist donor families

Employees in this position: Will operate vehicles for an assigned business purpose as a 'frequent driver'

Company

UF Health

Glassdoor3.9

University of Florida Health is a world-class academic health center in Florida, encompassing hospitals, physician practices, colleges, centers, institutes, programs and services across northeast and north-central Florida.

Founded in 1958

Gainesville, Florida, USA

10001+ employees