Apply on Employer Site

Vanderbilt Mortgage and Finance, Inc · 1 month ago

Loan Services Audit Supervisor

Maryville, TN

Full-time

Hybrid

Entry, Mid Level

2+ years exp

Vanderbilt Mortgage and Finance, Inc. is a national housing lender committed to making homeownership more attainable for families across the country. The Loan Services Audit Supervisor provides leadership to the Loan Services Audit team, overseeing daily functions, managing audits, and ensuring compliance with regulations while supporting team member development and performance.

Financial ServicesLendingReal Estate

Responsibilities

Oversees performance and success of Loan Service Auditors

Collects and analyzes monthly performance data of direct reports, highlighting accuracy, achievements, and areas of opportunity for management review

Provides coaching and training to team members based on identified opportunities from monthly performance assessments

Provides guidance, motivation, and growth opportunities for direct reports

Assists the Intermediate Auditor in maintaining an audit tracker outlining the performance of the Loan Services Audit Team and provides reports to leadership

Evaluates ongoing job performance of direct reports, completing annual performance reviews, and providing informal reviews and feedback throughout the year

Collaborates with leadership to determine team and individual goals, and creates professional development plans to establish a clear career path for direct reports

Helps conduct interviews of candidates for hiring

Manages time entry, approvals, paid-time-off requests, and ensures completion of required learning courses for team members via Workday

Facilitates onboarding and training of new team members

Participates in continuous education by attending regular company provided trainings and reviewing current training guides for the Loan Services Audit Department

Facilitates Team Member engagement and activities

Administers corrective/disciplinary actions for direct reports when necessary

Reviews regular audits performed by Loan Services Auditors in accordance with an assigned audit plan

Develops and implements new processes and audits for Loan Services Audit

Reviews the escrow letter queue maintained by the Loan Services Audit Department and provides monthly progress reports to management regarding the activity and completion of escrow analysis letters

Monitors variable rate loans and audits completed by the department and assists in facilitating necessary updates to programming to maintain compliance with federal, states, and other guidelines

Assists the Loan Services Audit Manager and Intermediate Auditor in assessing and implementing program needs and updates to Forms 1098 to maintain compliance with guidelines set by the Internal Revenue Service (IRS) or other applicable regulations

Reviews any additional audits completed by the department and communicates needs to management as necessary

Reviews reports submitted by Loan Services Auditors and the Intermediate Auditors for quality control purposes before being issued to management

Facilitates the preparation of Internal Revenue Service (IRS) Form 1098

Coordinates with the Intermediate Auditor in reviewing information collected by Loan Services Auditors to ensure accuracy and completeness

Assists the Loan Services Audit Manager with completing and filing form 1098 with the IRS within the applicable timelines

Coordinates collaboration with Loan Services Research, Payment Processing, and Technology

Develops and implements action plans in response to program changes and updates

Supports the Loan Services Audit Manager with audit responsibilities and controls related to Commercial Lending, including but limited to, contract and originated loan audits, pre-close packages, Committee meeting attendance, and recording meeting minutes

Monitors Operations Manuals and regulations such as, but not limited to, Truth in Lending Act (TILA), Consumer Financial Protection Bureau (CFPB), and Real Estate Settlement Procedures Act (RESPA) requirements to ensure compliance and make any updates necessary

Reviews and approves policies and procedures (P&Ps) provided by direct reports, as well as develops new P&Ps when needed

Qualification

Audit ManagementCompliance KnowledgeData AnalysisMicrosoft ExcelTeam LeadershipEffective CommunicationTime ManagementAttention to DetailOrganizational SkillsIndependent Work

Required

Bachelor's degree in Business Administration, Accounting, Finance, or other relevant subject

Two to Three years of relevant experience

Basic computer skills with ability to type at least 25 wpm

Ability to communicate effectively and efficiently via phone, email, and person to person

Capability of gathering facts accurately, analyzing causes, evaluating alternate solutions, and arriving at sound conclusions on action to be taken

Ability to manage multiple and/or conflicting responsibilities

Great attention to detail and organizational skills

Ability to work in a team environment

Preferred

Compliance, Audit, Fraud, Risk, or other relevant professional certifications

Sequel Viewpoint or other Querying programs

Electronic Data Warehouse

Microsoft Office with an emphasis in Excel

Effective Communication skills

Time Management

Attention to Detail

Organizational Skills

Ability to work independently

Benefits

Medical and Dental Plan with Prescription Coverage and Vision.

Competitive benefits including 401(K) includes 100% company match of the first 4%.

Paid time off days (PTO), maternity/paternity leave, and holidays.

Community involvement including Volunteer Paid Time Off (VTO).

Tuition Assistance for your first degree

Enjoy coming “home” to our brand new, state-of-the-art Home Office equipped with onsite fitness facility with full gym, workout classes, volleyball and basketball courts, ping-pong, disc golf course, and onsite restaurant.

Wellness programs that focus on emotional, social, spiritual, intellectual, environmental, physical, and financial well-being.

Collaborative and energetic work environment.

Professional development and promotional opportunities.

Competitive bonus programs.