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TIH · 2 months ago

Remote Senior Claim Specialist - General Liability - National Claim Services

United States

Full-time

Remote

Mid, Senior Level

3+ years exp

TIH is a part of 200 CRC Insurance Svcs LLC, and they are seeking a Senior Claim Specialist to manage and evaluate General Liability claims in a fast-paced E&S Claim environment. The role involves analyzing claims, providing customer service, and maintaining relationships with insureds, brokers, and underwriters.

Insurance

Comp. & Benefits

Responsibilities

Independently evaluating information on coverage, liability, and damages to determine the extent of exposure to the insured and all financial partners

Countrywide Litigation Management providing world class claims service to our clients, developing and executing litigation plans, managing legal budgets and lawsuits through resolution

Determine where new loss claims should be reported

Use discretion to submit the necessary information and/or correspondence to the Agent or Insurer to process claims appropriately

Analyze claim coverage with insurance carriers to ensure claims are paid accurately

Assess eligibility status of denied claims

Providing outstanding customer service and fostering great working relationships with insureds, brokers and underwriters in the handling and adjudication of all claims

Maintain claims and suspense system ensuring follow-up for receipt of policies, endorsements, inspections reports, correspondence, claims, etc. from outside sources

Process all departmental claims in a timely manner according to company policy

Ability to travel to mediations and trials as needed

Perform other duties as assigned

Qualification

General Liability ClaimsInsurance KnowledgeCritical Review SkillsOrganizational SkillsComputer SkillsInterpersonal SkillsCommunication SkillsLeadership Skills

Required

Bachelor's degree with a concentration in business or equivalent work experience

Three years of General Liability Claims handling experience and commercial and multi-line knowledge

Ability to critically review a claim file for relevant information, accurately access the information and make necessary recommendations

Ability to make independent decisions following CRC guidelines with minimal or no supervision

Good organizational, time management, and detail skills

Extensive knowledge of insurance and CRC processes

Ability to maintain a high level of tact and professionalism

Good leadership skills to influence all departmental employees in a positive manner

Possess strong interpersonal skills

Strong verbal and written communication skills

Strong computer and office skills

Ability to work extended hours when necessary

Preferred

Multi-State Resident and Non-Resident adjuster

Ability to thrive in a remote team environment

Experience in the Construction and E&S Claim Environment with a high degree of specialized and technical competence in interpreting general liability policies and exposures for both property damage and bodily injury claims

Benefits

Medical, dental, vision, life, disability, and AD&D insurance

Tax-advantaged savings accounts

401(k) plan with company match

Generous paid time off programs, including company holidays, vacation and sick days, new parent leave

Restricted stock units and/or a deferred compensation plan

Company

TIH

TIH, the fifth largest insurance broker in the United States, offers highly consultative risk management services and nearly all types of coverage, including personal, small business, corporate, employee benefits, life and health, and title.

Founded in 1922

Charlotte, North Carolina, USA

5001-10000 employees