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Greenworks · 1 month ago

Quality Control Process Engineer

Morristown, TN

Full-time

Onsite

Mid Level

3+ years exp

Greenworks Tools is the leader in battery-powered outdoor power tools for DIY-consumers and landscaping professionals. The Quality Control Process Engineer is responsible for monitoring, analyzing, and improving production quality processes to ensure products consistently meet Greenworks’ high standards and customer requirements.

Marketing

Responsibilities

Oversee and execute quality control processes throughout daily factory production

Ensure all products meet customer specifications and comply with applicable quality standards (e.g., ISO/TS 16949)

Monitor, track, and manage non-conformances during production, including issues related to safety, measurement deviations, and process quality

Drive rapid containment and closed-loop corrective actions to minimize defect rates and prevent recurrence

Lead root cause analysis and problem-solving activities for market complaints and production issues using structured methodologies such as 8D and 5Why

Develop, implement, and track corrective and preventive actions to ensure sustainable quality improvement

Maintain the factory’s quality database, ensuring timely and accurate recording of quality incidents and resolutions

Prepare and present regular quality performance reports (e.g., PPM, trend analysis, and key metrics) for management for decision-making support

Work cross-functionally with production, engineering, and supply chain teams to drive continuous process improvement and defect prevention initiatives

Support the implementation of quality standards, inspection procedures, and best practices to ensure consistent process performance

Participate in internal and external quality audits and support compliance with company and industry standards

Qualification

Quality management systemsRoot cause analysisStatistical process controlData analysisManufacturing experienceAnalytical skillsCommunication skillsProblem-solving skills

Required

Bachelor's degree in Engineering (Mechanical, Industrial, Manufacturing, or related field)

3+ years of experience in quality engineering, process engineering, or manufacturing quality control

Strong understanding of quality management systems and standards (e.g., ISO/TS 16949, ISO 9001)

Proficiency in root cause analysis tools such as 8D, 5Why, Fishbone, and FMEA

Experience with statistical process control (SPC), process capability analysis, and defect reduction methodologies

Proficient in data analysis, reporting, and use of quality databases or ERP systems

Excellent communication, analytical, and problem-solving skills

Preferred

Hands-on experience in a high-volume manufacturing environment

Benefits

Comprehensive health, dental, and vision coverage

401(k) plan with company match

Paid sick leave, vacation, and holidays

Company

Greenworks

Greenworks Tools is the industry leader in battery-powered outdoor power tools for DIY-consumers and landscaping professionals! The company distributes Greenworks branded and private label products, as well as products for an extensive network of Original Equipment Manufacturers.

Founded in 2009

Mooresville, North Carolina, USA

1001-5000 employees