SeaHarbor Insurance Agency, LLC · 2 months ago
Auto Bodily Injury Claims Adjuster
SeaHarbor Insurance is a Dallas-based provider of nonstandard personal automobile insurance throughout the State of Texas. They are seeking Auto Bodily Injury Claims Adjusters to support their Dallas, Texas Claims Office, focusing on the investigation and settlement of claims in a fast-paced environment.
FinanceFinancial ServicesInsurance
Responsibilities
Reviews each claim file to identify and establish a prompt investigation of coverage, liability, and damages
Oversee assigned claims in accordance with the policy contract, best internal practices, industry standard, Fair Claim Practices, regulatory guidelines, applicable case law, and jurisdictional requirements
Properly documents and manages all aspects of the file during the life of a claim (investigation, correspondence, negotiation, and settlement)
Effectively negotiates the settlement of claims of varying complexity with little direction and more complex claims under the direction of their supervisor/manager
Achieves a prompt, fair and equitable settlement of a claim, where there is policy liability
Communicate timely and professionally with insureds, claimants, witnesses, attorneys, and other carriers via telephone and written correspondence to set expectations, explain rationale behind decisions made, and negotiate settlements as appropriate through resolution
Works within settlement authority; submits requests to management for authority to negotiate, settle, accept, or deny claims when appropriate
Investigates questions on coverage under a reservation of rights and advises the Underwriting Department of adverse findings
Ensures that claims payments are issued in a timely and accurate manner
Qualification
Required
Current Texas Resident Adjuster's License
Minimum two-years personal lines bodily injury liability claims adjusting experience
High degree of self-discipline and able to work independently
Ability to pass a comprehensive background check
Strong negotiation skills, with a desire to negotiate
Full understanding of, and ability to apply, comparative negligence
Superior customer service skills, with a desire to help others
Exceptional analytical, organizational, and time management skills
Focused and driven to meet assigned goals and objectives
Proficiency with computers, including automated claims systems
Strong working knowledge of MS Word and Excel
Excellent oral and written communication skills
Ability to professionally communicate with internal and external Customers
Ability to Commute: Dallas, TX 75234
Preferred
Bachelor's or Associate degree
Bilingual capability (English/Spanish) is a plus
Benefits
401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance
Company
SeaHarbor Insurance Agency, LLC
SeaHarbor Insurance Agency, LLC is a Managing General Agent, based out of Dallas, Texas that offers coverage to drivers across the state.